Purpose This study aims to investigate the complex interplay between sustainable business practices (SBP) and turnover intention (TI), emphasizing how sustainability initiatives impact employee retention and organizational commitment. Methodology A bibliometric analysis of 325 articles from the...

This paper talks about the importance of channel member satisfaction with employees in various retail stores. This paper compares the level of channel satisfaction among the employees in various retail stores. This paper stresses on the strategies which will improve channel level relationship...

This paper reports the results of a longitudinal study of a beverage distributor who initiated a customer satisfaction program with its entire customer base of different types of retailers. We use a broad-based measure of customer satisfaction tailored to the company's operations, and we compute...

In the last two to three decades, there has been a great deal of scholarly and media attention placed on lawyer dissatisfaction, generating a certain “conventional wisdom” about the endemic dissatisfaction of lawyers. During this period, however, the empirical literature has fairly...

This research focuses on the determinants of employee engagement in family businesses in Peru. The study is based on previous research that showed the importance of organisational culture, leadership, and human resource management practices to achieve effective business performance. The...