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Quality, export and domestic market performance : the case of pharmaceutical firms in Iran
Dadfar, Hossein; Dahlgaard, Jens Jörn; Afazeli, Siamack; … - In: Total quality management & business excellence : an … 26 (2015) 9/10, pp. 938-957
Persistent link: https://www.econbiz.de/10011440740
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Total quality management practices and performance outcomes in Spanish service companies
Jaca, Carmen; Psomas, Evangelos - In: Total quality management & business excellence : an … 26 (2015) 9/10, pp. 958-970
Persistent link: https://www.econbiz.de/10011440752
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The effect of collaboration quality on collaboration performance : empirical evidence from manufacturing SMEs in the Republic of Korea
Lee, Yongseol; Cho, Insu; Park, Heejun - In: Total quality management & business excellence : an … 26 (2015) 9/10, pp. 986-1001
Persistent link: https://www.econbiz.de/10011440773
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Bringing Kaizen to the classroom : lessons learned in an Operations Management course
Suárez-Barraza, Manuel F.; Rodríguez-González, … - In: Total quality management & business excellence : an … 26 (2015) 9/10, pp. 1002-1016
Persistent link: https://www.econbiz.de/10011440781
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Medical tourism service quality : finally some empirical findings
Noor Hazilah Abd Manaf; Hussin, Husnayati; Jahn Kassim, … - In: Total quality management & business excellence : an … 26 (2015) 9/10, pp. 1017-1028
Persistent link: https://www.econbiz.de/10011440785
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Total productive maintenance in support processes : an enabler for operation excellence
Andersson, Roy; Manfredsson, Peter; Lantz, Björn - In: Total quality management & business excellence : an … 26 (2015) 9/10, pp. 1042-1055
Persistent link: https://www.econbiz.de/10011440796
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Do quality costs still matter?
Raßfeld, Colin; Behmer, Falk; Dürlich, Marie; Jochem, … - In: Total quality management & business excellence : an … 26 (2015) 9/10, pp. 1071-1082
Persistent link: https://www.econbiz.de/10011440804
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The 4A's improvement approach : a case study based on UNI EN ISO 9001:2008
Poli, Michela; Pardini, Silvia; Passarelli, Ilaria; … - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1113-1130
Persistent link: https://www.econbiz.de/10011525707
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TQM practices and knowledge management : a multi-group analysis of constructs and structural invariance between the manufacturing and service sectors
Ooi, Keng-Boon - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1131-1145
Persistent link: https://www.econbiz.de/10011525723
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How Slovak small and medium manufacturing enterprises maintain quality costs : an empirical study and proposal for a suitable model
Šatanová, Anna; Závadský, Ján; Sedliačiková, Mariana - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1146-1160
Persistent link: https://www.econbiz.de/10011525738