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The Palgrave Handbook of Service Management

Edvardsson, Bo (ed.); Tronvoll, Bård (ed.) - 2022

study -- Chapter 12: How contemporary scholarship addresses service management practices -- Chapter 13: Contract Innovation …: Transformative Service Research: Where We Are and Moving Forward at the Collective Level -- Part 4: Service Design and Innovation …: Service Design - Innovation for Complex Systems -- Chapter 26: The multiple identities of service design in organizations and …

Persistent link: https://www.econbiz.de/10013203497

What roles do middle managers play in implementation of innovative practices?

Engle, Ryann L.; Lopez, Emily R.; Gormley, Katelyn E.; … - In: Health care management review : HCM review 42 (2017) 1, pp. 14-27

Persistent link: https://www.econbiz.de/10011632109

Entrepreneurship as Practice : Time for More Managerial Relevance

Ratten, Vanessa (ed.) - 2022

Practices in Eco-innovation: Circular Challenges Related to the Tomato Textile Project in the Netherlands -- The Influence of … Sustainable Innovation. …Entrepreneurship as practice refers to the everyday way that innovation and futuristic thinking is incorporated into …

Persistent link: https://www.econbiz.de/10013365064

Organizational factors affecting successful physician-system integration : a qualitative study of Washington State health executives

Nguyen, Ann M.; Johnson, Christopher E.; Wood, Suzanne J.; … - In: Health care management review : HCM review 46 (2021) 1, pp. 35-43

Persistent link: https://www.econbiz.de/10012520505

Achieving Organizational Excellence : A Quality Management Program for Culturally Diverse Organizations

Lasrado, Flevy - 2018

Introduction to Business Excellence -- Organizations Achieve Excellence Through Quality Awards -- Legacy of Excellence: The Case of the United Arab Emirates (UAE) -- Excellence in Action -- Understanding Sustainable Organizational Results -- Self-assessments: Conducting an Excellence Maturity...

Persistent link: https://www.econbiz.de/10013192302

Towards Safer Global Food Supply Chains : A Comparative Analysis of Regulatory Requirements

Nguyen, Tram T. B.; Li, Dong - 2022

Chapter 1: Introducing to food safety management in global supply chains -- Chapter 2: Critical success factors for food safety management system -- Chapter 3: Empirical evidence on critical success factor from multi-level environments and their relationships with food safety management system...

Persistent link: https://www.econbiz.de/10012814779

Leadership OS : The Operating System You Need to Succeed

Kinley, Nik; Ben-Hur, Shlomo - 2020 - 1st ed. 2020

1. How Leadership Works -- Part I. Building Trust -- 2. Trust -- 3. Care -- 4. Psychological Safety -- 5. Reliability -- 6. Fairness -- Part II. Creating Clarity -- 7.Clarity -- 8. Direction -- 9. Accountability -- 10. Purpose -- 11. Values -- Part III. Generating Momentum -- 12. Momentum -- 13....

Persistent link: https://www.econbiz.de/10012398980

Examining the impact of succession management practices on organizational performance : a national study of U.S. hospitals

Groves, Kevin S. - In: Health care management review : HCM review 44 (2019) 4, pp. 356-365

Persistent link: https://www.econbiz.de/10012119178

Insider versus outsider executive succession : the relationship to hospital efficiency

Ford, Eric W.; Lowe, Kevin B.; Silvera, Geoffrey B.; … - In: Health care management review : HCM review 43 (2018) 1, pp. 61-68

Persistent link: https://www.econbiz.de/10011791174

Six Sigma - kompakt und praxisnah : Prozessverbesserung effizient und erfolgreich implementieren

Melzer, Almut - 2019 - 2., vollständig überarbeitete und erweiterte Auflage

1. Die fünf Phasen -- Define -- Measure -- Analyze -- Improve -- Control -- 2. Die angewendeten Six Sigma Werkzeuge in den einzelnen Phasen -- 3. Der Minitab-Wegweiser in den einzelnen Phasen und die jeweiligen Arbeitsvorlagen

Persistent link: https://www.econbiz.de/10012402359