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Evil customers, an angel boss and coopetitive coworkers : burnout of frontline employees
Yang, Fiona X.; Lau, Virginia Meng-Chan - In: International journal of hospitality management 83 (2019), pp. 1-10
Persistent link: https://www.econbiz.de/10012121888
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Social media friending in building coworker guanxi : a study in the hotel industry
Yang, Fiona X. - In: International journal of hospitality management 84 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012146214
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The fear of being infected and fired : examining the dual job stressors of hospitality employees during COVID-19
Chen, Chun-Chu; Zou, Suiwen; Chen, Ming-Hsiang - In: International journal of hospitality management 102 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013185201