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~isPartOf:"International journal of hospitality management"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Führungsstil
77
Leadership style
77
Arbeitsverhalten
48
Human Resource Management
48
Work behaviour
48
Personalmanagement
47
Hotel industry
46
Hotellerie
46
Gastgewerbe
39
Hospitality industry
39
Arbeitszufriedenheit
33
Hospital
33
Job satisfaction
33
Krankenhaus
33
KMU
28
SME
28
Leadership
21
Leistungsmotivation
20
Work motivation
20
Employee retention
19
Mitarbeiterbindung
19
Managers
17
Service quality
16
Environmental management
15
Firm performance
15
Führungskräfte
15
Innovation
15
Umweltmanagement
15
Unternehmenserfolg
15
Environmental consciousness
14
Job performance
14
Organizational behaviour
14
Personalführung
14
Tourism employees
14
Tourismusberufe
14
Umweltbewusstsein
14
Verhalten in Organisationen
14
Arbeitsleistung
13
Hospitality
13
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16
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Karatepe, Osman M.
2
Abuelhassan Elshazly Abuelhassan
1
Alharbi, Malak Mohsen
1
Alharbi, Sultan Sabar
1
Avci, Turgay
1
Boxall, Peter F.
1
Chang, Chen-Chieh
1
Cheng, Tan
1
Cheung, Gordon
1
Dimitriou, Christina K.
1
Dong, Yanan
1
Eluwole, Kayode K.
1
Gu, Huimin
1
Guchait, Priyanko
1
Guo, Yulang
1
Gutierrez, Leopoldo
1
Harrigan, Kathryn Rudie
1
Hewagama, Gayani
1
Huan, Li
1
Huan, Tzung-cheng
1
Hung, Chien-Wen
1
Hutchison, Ann
1
Jiang, Jing
1
Khreis, Sawsan Haider Abdullah
1
Kim, Hyun Jeong
1
Kwan, Ho Kwong
1
Lee, Lindsey
1
Li, Quan
1
Lin, Yi-Ting
1
Liu, Nien-Chi
1
Liu, Shijie
1
Lloréns-Montes, Francisco Javier
1
Luo, Anqi
1
Madera, Juan M.
1
O-Yang, Yi
1
Park, Jeongdoo
1
Raub, Steffen P.
1
Rescalvo-Martin, Elisa
1
Schmid, Simon
1
Schmitt, Achim
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International journal of hospitality management
Total quality management & business excellence
9
Tourism management : research, policies, practice
8
International journal of quality & reliability management
7
Springer eBook Collection
7
Journal of business research : JBR
6
SpringerLink / Bücher
6
The TQM journal : the international review of organizational improvement
6
The service industries journal
6
Health care management review : HCM review
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of contemporary hospitality management
5
International journal of productivity and quality management : IJPQM
5
Service business
4
International journal of quality and service sciences
3
Journal of health organization and management
3
Journal of management & organization : JMO
3
Journal of service theory and practice
3
Quality management journal : QMJ
3
Services marketing quarterly
3
Strategic change
3
The international journal of productivity and performance management
3
The journal of business & industrial marketing
3
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
2
Asia Pacific journal of marketing and logistics
2
BestMasters
2
Business Guides on the Go
2
Electronic commerce research
2
Global business review
2
Human relations
2
Human relations : towards the integration of the social sciences
2
International journal of auditing : IJA
2
International journal of learning and change : IJLC
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of services and operations management : IJSOM
2
Journal of air transport management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality marketing & management
2
Journal of management research
2
Journal of organizational effectiveness : people and performance ; JOEPP
2
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ECONIS (ZBW)
16
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1
How and when authentic
leadership
promotes prosocial service behaviors : a moderated mediation model
Teng, Hsiu-Yu
;
O-Yang, Yi
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013255928
Saved in:
2
Investigating the influence of thriving at work on hotel employees' service performance with the moderating effect of leader-member exchange
Chang, Chen-Chieh
;
Zhuang, Wen-Long
;
Hung, Chien-Wen
; …
- In:
International journal of hospitality management
119
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10015070781
Saved in:
3
The impact of exploitative
leadership
on frontline hospitality employees' service performance : a social exchange perspective
Wu, Long-Zeng
;
Sun, Zhuanzhuan
;
Ye, Yijiao
;
Kwan, Ho Kwong
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012585698
Saved in:
4
Ethical
leadership
, trust in organization and their impacts on critical hotel employee outcomes
Eluwole, Kayode K.
;
Karatepe, Osman M.
;
Avci, Turgay
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013185203
Saved in:
5
Using ethical
leadership
to reduce job stress and improve performance quality in the hospitality industry
Schwepker, Charles H. <Jr.>
;
Dimitriou, Christina K.
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012495093
Saved in:
6
Paradoxical
leadership
and hospitality employees' service performance : the role of leader identification and need for cognitive closure
She, Zhuolin
;
Li, Quan
;
Yang, Baiyin
;
Yang, Bin
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012293808
Saved in:
7
Does a leader's "partiality" affect employees' proactivity in the hospitality industry? : a cross-level analysis
Cheng, Tan
;
Zhang, Pan
;
Guo, Yulang
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012300146
Saved in:
8
Transformational
leadership
and service recovery performance : the mediating effect of emotional labor and the influence of culture
Luo, Anqi
;
Guchait, Priyanko
;
Lee, Lindsey
;
Madera, Juan M.
- In:
International journal of hospitality management
77
(
2019
),
pp. 31-39
Persistent link: https://www.econbiz.de/10011988424
Saved in:
9
The better I feel, the better I can do : the role of leaders’ positive affective presence
Jiang, Jing
;
Gu, Huimin
;
Dong, Yanan
;
Tu, Xingyong
- In:
International journal of hospitality management
78
(
2019
),
pp. 251-260
Persistent link: https://www.econbiz.de/10012012756
Saved in:
10
How and when does abusive supervision affect hospitality employees' service sabotage?
Park, Jeongdoo
;
Kim, Hyun Jeong
- In:
International journal of hospitality management
83
(
2019
),
pp. 190-197
Persistent link: https://www.econbiz.de/10012122071
Saved in:
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