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If x then why? Comparative analysis using critical incidents technique
Breunig, Karl Joachim; Christoffersen, Line - In: Journal of business research : JBR 69 (2016) 11, pp. 5141-5146
Persistent link: https://www.econbiz.de/10011589178
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Language use in services : recent advances and directions for future research
Holmqvist, Jonas; Van Vaerenbergh, Yves; Grönroos, … - In: Journal of business research : JBR 72 (2017), pp. 114-118
Persistent link: https://www.econbiz.de/10011645519
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An introduction to the special issue "The arts as sources of value creation for business : theory, research, and practice"
Carlucci, Daniela; Schiuma, Giovanni - In: Journal of business research : JBR 85 (2018), pp. 337-341
Persistent link: https://www.econbiz.de/10011815560