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Transformative service research and service design : synergistic effects in healthcare
Anderson, Sidney; Alkire, Linda; Rayburn, Steven W. - In: The service industries journal 38 (2018) 1/2, pp. 99-113
Persistent link: https://www.econbiz.de/10011848039
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Motivated or empowering antecedents to drive service innovation?
Hsiao, Chan; Lee, Yi-Hsuan; Hsu, Hao-Hsin - In: The service industries journal 37 (2017) 1/2, pp. 5-30
Persistent link: https://www.econbiz.de/10011711025
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Service innovation as a political process
Sundström, Erik; Karlsson, Jenny; Camén, Carolina - In: The service industries journal 37 (2017) 5/6, pp. 341-362
Persistent link: https://www.econbiz.de/10011741136
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Operationalisation of service innovation : a systems thinking approach
Jaaron, Ayham A. M.; Backhouse, Chris J. - In: The service industries journal 38 (2018) 9/10, pp. 561-583
Persistent link: https://www.econbiz.de/10011880848
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Services industries and the informal economy : an introduction
Kedir, Abbi Mamo; Williams, Colin C.; Altinay, Levent - In: The service industries journal 38 (2018) 11/12, pp. 645-649
Persistent link: https://www.econbiz.de/10011884593
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Employee involvement in ideation and healthcare service innovation quality
Mu, Yu; Bossink, Bart; Vinig, Tsvi - In: The service industries journal 38 (2018) 1/2, pp. 67-86
Persistent link: https://www.econbiz.de/10011848028
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Mapping new service development : a review and synthesis of literature
Kitsios, Fotis; Kamariotou, Maria - In: The service industries journal 40 (2020) 9/10, pp. 682-704
Persistent link: https://www.econbiz.de/10012260326
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The genealogy of service innovation : the research field tells its own story
Moreira, Marina Figueiredo; Kuk, George; Guimaraes, … - In: The service industries journal 40 (2020) 15/16, pp. 1064-1086
Persistent link: https://www.econbiz.de/10012403817
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Advanced information technology : transforming service innovation and design
Bantau, Gabriela; Rayburn, Steven W. - In: The service industries journal 36 (2016) 13/14, pp. 699-720
Persistent link: https://www.econbiz.de/10011655410
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Combining strategies for high service productivity with successful service innovation
Hofmeister, Johannes; Schneider, Malte H. G.; Kanbach, … - In: The service industries journal 42 (2022) 11/12, pp. 948-971
Persistent link: https://www.econbiz.de/10013362159