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~accessRights:"restricted"
~language:"eng"
~person:"Calvo-Mora, Arturo"
~subject:"Quality management"
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Action-based quality management : strategy and tools for continuous improvement
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Processes approach, quality management and key business results
Periañez-Cristobal, Rafael
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Calvo-Mora, Arturo
; …
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Action-based quality management : strategy and tools …
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(pp. 83-96)
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2014
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