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The impact of quality manageme...
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Antony, Jiju
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Law, Chun Hung Roberts
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53
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Köseoglu, Mehmet Ali
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Total quality management & business excellence
23
The TQM journal : the international review of organizational improvement
17
International journal of quality & reliability management
15
International Journal of Productivity and Performance Management
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
IEEE transactions on engineering management : EM
6
International journal of hospitality management
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International Journal of Quality & Reliability Management
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The TQM Magazine
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Healthcare 4.0 digital technologies impact on
quality
of care : a systematic literature review
Marbouh, Dounia
;
Swarnakar, Vikas
;
Simsekler, Mecit Can Emre
- In:
Total quality management & business excellence
34
(
2023
)
15/16
,
pp. 2157-2182
Persistent link: https://www.econbiz.de/10014443899
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2
A meta-analysis of behavioral intentions for environment-friendly initiatives in hospitality research
Gao, Yixing
;
Mattila, Anna S.
;
Lee, Seoki
- In:
International journal of hospitality management
54
(
2016
),
pp. 107-115
Persistent link: https://www.econbiz.de/10011474057
Saved in:
3
Corporate social responsibility and equity-holder risk in the hospitality industry
Kim, Yonghee
;
Kim, Min Chung
;
Mattila, Anna S.
- In:
Cornell hospitality quarterly : CQ
58
(
2017
)
1
,
pp. 81-93
Persistent link: https://www.econbiz.de/10011638556
Saved in:
4
How does social capital influence the hospitality firm's financial performance? : the moderating role of entrepreneurial activities
Dai, Weiqi
;
Mao, Zhenxing
;
Zhao, Xinyuan
;
Mattila, Anna S.
- In:
International journal of hospitality management
51
(
2015
),
pp. 42-55
Persistent link: https://www.econbiz.de/10011413942
Saved in:
5
Application of Six Sigma methodology to enhance the productivity and performance of a hotel in the UAE
Ramadan, Mariam Ali
;
Al Dhaheri, Maha Khalifa
;
Maalouf, …
- In:
The TQM journal : the international review of …
35
(
2023
)
2
,
pp. 554-576
Persistent link: https://www.econbiz.de/10014321253
Saved in:
6
Reducing pharmacy medication errors using Lean Six Sigma : a Thai
hospital
case study
Trakulsunti, Yaifa
;
Antony, Jiju
;
Edgeman, Rick
; …
- In:
Total quality management & business excellence
33
(
2022
)
6
,
pp. 664-682
Persistent link: https://www.econbiz.de/10013166910
Saved in:
7
Lean business models in healthcare : a systematic review
Ramori, Kristen A.
;
Cudney, Elizabeth A.
;
Elrod, …
- In:
Total quality management & business excellence
32
(
2021
)
6
,
pp. 558-573
Persistent link: https://www.econbiz.de/10012440311
Saved in:
8
Performance and service
quality
enhancement in a healthcare setting through lean six sigma strategy
Noronha, Ajay
;
Bhat, Shreeranga
;
Gijo, E. V.
;
Antony, Jiju
- In:
International journal of quality & reliability management
40
(
2023
)
2
,
pp. 365-390
Persistent link: https://www.econbiz.de/10013535686
Saved in:
9
Application of Lean Six Sigma in conservative dentistry : an action research at an Indian dental college
Noronha, Ajay
;
Bhat, Shreeranga
;
Gijo, E. V.
;
Antony, Jiju
- In:
The TQM journal : the international review of …
34
(
2022
)
4
,
pp. 675-700
Persistent link: https://www.econbiz.de/10013342921
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10
Advertising spending, firm performance, and the moderating impact of CSR
Assaf, A. Georges
;
Josiassen, Alexander
;
Ahn, Jin Sun
; …
- In:
Tourism economics : the business and finance of tourism …
23
(
2017
)
7
,
pp. 1484-1495
Persistent link: https://www.econbiz.de/10011772672
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