Research on the innovation process and its effective management has consistently highlighted a set of themes constituting "good practice". The limitation of such "good practice" is that it relates to what might be termed "steady state" innovation — essentially innovative activity in product...

This paper looks at the management of service innovation. In particular, it explores the challenge of public services and argues that there is a need for new approaches to the ways which engage users as more active co-creators within the innovation process. It draws on wider research on radical...

The experience of implementing employee involvement in innovation can be viewed as a bounded opportunity. Whilst long-term strategic benefits could flow from organising participation across the workforce, creating structures that sustain such a culture is highly complex. In effect the...