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Do quality costs still matter?
Raßfeld, Colin; Behmer, Falk; Dürlich, Marie; Jochem, … - In: Total quality management & business excellence : an … 26 (2015) 9/10, pp. 1071-1082
Persistent link: https://www.econbiz.de/10011440804
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A conceptual framework for the implementation of quality management systems
Garza-Reyes, Jose Arturo; Rocha-Lona, Luis; Kumar, Vikas - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1298-1310
Persistent link: https://www.econbiz.de/10011528285
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An analysis of managerial factors affecting the implementation and use of overall equipment effectiveness
Aminuddin, Nur Ainunnazli Binti; Garza-Reyes, Jose Arturo; … - In: International journal of production research 54 (2016) 15/16, pp. 4430-4447
Persistent link: https://www.econbiz.de/10011518869
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Measuring lean readiness through the understanding of quality practices in the Turkish automotive suppliers industry
Garza-Reyes, Jose Arturo; Ates, Emre Mehmet; Kumar, Vikas - In: The international journal of productivity and … 64 (2015) 8, pp. 1092-1112
Persistent link: https://www.econbiz.de/10011448105
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A review and comparative analysis of the Russian Federation Government Quality Award
Garza-Reyes, Jose Arturo; Visnevskis, Fred; Kumar, Vikas; … - In: Measuring business excellence : the journal of … 19 (2015) 4, pp. 1-16
Persistent link: https://www.econbiz.de/10011449531
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Planning and reorganising quality management organisations : an empirical analysis of current practice
Behmer, Falk; Jochem, Roland; Hanke, Henry - In: Total quality management & business excellence : an … 27 (2016) 7/8, pp. 963-978
Persistent link: https://www.econbiz.de/10011581297
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A multiple case study analysis of Six Sigma practices in Indian manufacturing companies
Antony, Jiju; Gijo, E. V.; Kumar, Vikas; Ghadge, Abhijeet - In: International journal of quality & reliability management 33 (2016) 8, pp. 1138-1149
Persistent link: https://www.econbiz.de/10011606491
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Empirical study on quality management for product-service systems in industrial environment
Pasch, Florian; Rybski, Christoffer; Jochem, Roland - In: Business process management journal 22 (2016) 5, pp. 969-978
Persistent link: https://www.econbiz.de/10011609798
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How social shopping retains customers? : capturing the essence of website quality and relationship quality
Hsu, Chia-Lin; Chen, Mu-Chen; Kumar, Vikas - In: Total quality management & business excellence : an … 29 (2018) 2, pp. 161-184
Persistent link: https://www.econbiz.de/10011854048
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Exploring the service quality determinants of solar product dealers
Kumar, Vikas; Hundal, Bikramjit Singh; Kaur, Komalpreet - In: Asia-Pacific journal of management research and innovation 15 (2019) 1/2, pp. 27-38
Persistent link: https://www.econbiz.de/10012160596