Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~person:"Prentice, Catherine"
~subject:"Qualitätsmanagement"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Kundenorientierung und Leistun...
Similar by subject
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Qualitätsmanagement
Beziehungsmarketing
19
Relationship marketing
19
Consumer behaviour
13
Konsumentenverhalten
13
Dienstleistungsqualität
12
Service quality
12
Customer satisfaction
11
Kundenzufriedenheit
11
Customer engagement
7
Brand image
5
Brand management
5
Customer integration
5
Kundenintegration
5
Markenführung
5
Markenimage
5
Gambling
4
Glücksspiel
4
Airline
3
Artificial intelligence
3
Customer loyalty
3
Fluggesellschaft
3
Hotel industry
3
Hotellerie
3
Künstliche Intelligenz
3
Southeast Asia
3
Südostasien
3
customer loyalty
3
Casinos
2
Customer retention
2
Customer service
2
Emotion
2
Emotional intelligence
2
FsQCA
2
Intelligence
2
Intelligenz
2
Kundenbindung
2
Kundenservice
2
Loyalty
2
Quality management
2
more ...
less ...
Online availability
All
Undetermined
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Prentice, Catherine
Haller, Sabine
4
Bruhn, Manfred
3
Choi, Beom Joon
3
Dwivedi, Yogesh Kumar
3
Fargnoli, Mario
3
Haber, Nicolas
3
Medeiros, Denise Dumke de
3
Akter, Shahriar
2
Albuquerque, André Philippi Gonzaga de
2
Bossink, Bart
2
Carvalho, Raíssa Souto Maior Corrêa de
2
Chakraborty, Subhajit
2
Chavadi, Chandan Andanesh
2
Dabestani, Reza
2
Erkul, Muratcan
2
Ganesh, K.
2
Ha Thu Nguyen
2
Herrera, Roberto
2
Kaynak, Hale
2
Kim, Hyun Sik
2
Kwak, Choonjong
2
Melo, Fagner José Coutinho de melo
2
Menon, Balakrishnan
2
Mohapatra, Sanjay
2
Mu, Yu
2
Oey, Elia
2
Pongratz, Philip
2
Punniyamoorthy, M.
2
Sakao, Tomohiko
2
Shafiee, Majid Mohammad
2
Shahin, Arash
2
Susmitha, Rani
2
Svensson, Göran
2
Vogelgesang, Matthias
2
Wissing, Christian
2
Aali, Abdulrahman Yousef al-
1
Abbasi, Faramarz
1
Aboyasin, Naser
1
Acharyulu, G. V. R. K.
1
more ...
less ...
Published in...
All
International journal of hospitality management
1
Journal of strategic marketing
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Linking AI quality performance and customer engagement : the moderating effect of AI preference
Prentice, Catherine
;
Weaven, Scott
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012300149
Saved in:
2
Mind,
service
quality, relationship with airlines
Prentice, Catherine
;
Hsiao, Aaron
;
Wang, Xuequn
; …
- In:
Journal of strategic marketing
31
(
2023
)
1
,
pp. 212-234
Persistent link: https://www.econbiz.de/10014303192
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
