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~accessRights:"restricted"
~person:"Wong, IpKin Anthony"
~subject:"Einzelhandel"
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Kundenorientierung und Leistun...
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Einzelhandel
Beziehungsmarketing
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Relationship marketing
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Consumer behaviour
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Customer satisfaction
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9
Kundenzufriedenheit
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loyalty
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casino
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experience
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loyalty program
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Wong, IpKin Anthony
Gil Saura, Irene
9
Grewal, Dhruv
9
Chen, Jing
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Frasquet Deltoro, Marta
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Roggeveen, Anne L.
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Ruiz-Molina, Maria-Eugenia
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Shamim, Amjad
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Soni, Pavleen
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Steinmann, Sascha
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Witell, Lars
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Aiello, Gaetano
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Alexander, Bethan
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Bang, Nguyen
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Berenguer Contrí, Gloria
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Das, Manish
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Journal of travel and tourism marketing
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ECONIS (ZBW)
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A multilevel investigation of the role of retail stores in cross-border shopping
Wong, IpKin Anthony
;
Lam, Iok Keng Veronica
- In:
Journal of travel and tourism marketing
33
(
2016
)
4/6
,
pp. 837-853
Persistent link: https://www.econbiz.de/10011517477
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2
The role of relationship quality and loyalty program in tourism shopping : a multilevel investigation
Lam, Iok Keng Veronica
;
Wong, IpKin Anthony
- In:
Journal of travel and tourism marketing
37
(
2020
)
1
,
pp. 92-111
Persistent link: https://www.econbiz.de/10012289263
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