Showing 1 - 10 of 11
Persistent link: https://www.econbiz.de/10012200768
This volume presents the latest perspectives and practices on quality services and experiences in hospitality and … implications of practical findings to extend beyond the academic realm of service quality, and examine the quality issues of both … representations. The majority of its chapters are drawn from the proceedings of the 2016 conference on Service Quality in Hospitality …
Persistent link: https://www.econbiz.de/10012050562
Using firm-level data for up to 707 Swiss hotels and restaurants we evaluate the economic impact of the EURO 2008 … the surveyed companies. Notably the reported effects of the individual firms are very heterogeneous. For instance, hotels …
Persistent link: https://www.econbiz.de/10009629636
Do private equity buyouts disrupt company operations to maximize short-term goals? We document significant operational changes in 103 restaurant chain buyouts between 2002 and 2012 using health inspection records for over 50,000 stores in Florida. Store-level operational practices improve after...
Persistent link: https://www.econbiz.de/10010205897
"This book provides a snapshot of the COVID-19 pandemic situation from the perspective of the tourism, aviation and hospitality industries. The book analyzes the challenges and possible strategies for recovery to meet the urgent needs of the industry to deal with this catastrophic health crisis....
Persistent link: https://www.econbiz.de/10013254317
This book features the second volume of the proceedings of the 9th International Conference of the International Association of Cultural and Digital Tourism (IACuDiT). Held at the Syros Island in Greece in September 2022, the conference's lead theme was ‘Tourism, Travel, and Hospitality in a...
Persistent link: https://www.econbiz.de/10014282825
This book features the first volume of the proceedings of the 9th International Conference of the International Association of Cultural and Digital Tourism (IACuDiT). Held at the Syros Island in Greece in September 2022, the conference's lead theme was 'Tourism, Travel, and Hospitality in a...
Persistent link: https://www.econbiz.de/10014286472
Approach -- 9. Exploring Relevant Factors Influencing Guests’ Satisfaction: Case Study - 4* and 5* Hotels in Mamaia -- 10 …
Persistent link: https://www.econbiz.de/10013504745
The Initial Impact of Technology Enabled Relationship Creation in Rural Lebanon -- Meaning of fun in hotel gamified applications -- Riding against the algorithm: Algorithmic management in on-demand food delivery -- “Domestic or International?” The Impact of Cognitive Absorption of Short-Form...
Persistent link: https://www.econbiz.de/10013504746
For more than 30 years, Information and Communication Technology (ICT) has been revolutionizing travel, tourism, and hospitality, and as we look to the next 30 years, the change of pace does not seem to be diminishing. This open-access book provides an extensive overview of the latest...
Persistent link: https://www.econbiz.de/10014527986