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This volume presents the latest perspectives and practices on quality services and experiences in hospitality and … implications of practical findings to extend beyond the academic realm of service quality, and examine the quality issues of both … representations. The majority of its chapters are drawn from the proceedings of the 2016 conference on Service Quality in Hospitality …
Persistent link: https://www.econbiz.de/10012050562
"This book provides a snapshot of the COVID-19 pandemic situation from the perspective of the tourism, aviation and hospitality industries. The book analyzes the challenges and possible strategies for recovery to meet the urgent needs of the industry to deal with this catastrophic health crisis....
Persistent link: https://www.econbiz.de/10013254317
This book features the second volume of the proceedings of the 9th International Conference of the International Association of Cultural and Digital Tourism (IACuDiT). Held at the Syros Island in Greece in September 2022, the conference's lead theme was ‘Tourism, Travel, and Hospitality in a...
Persistent link: https://www.econbiz.de/10014282825
This book features the first volume of the proceedings of the 9th International Conference of the International Association of Cultural and Digital Tourism (IACuDiT). Held at the Syros Island in Greece in September 2022, the conference's lead theme was 'Tourism, Travel, and Hospitality in a...
Persistent link: https://www.econbiz.de/10014286472
Persistent link: https://www.econbiz.de/10011822604
Chapter 1. Estimating Efficiency in the Presence of Extreme Outliers: A Logistic-Half Normal Stochastic Frontier Model with Application to Highway Maintenance Costs in England -- Chapter 2. Alternative User Costs, Productivity and Inequality in US Business Sectors -- Chapter 3. On the Allocation...
Persistent link: https://www.econbiz.de/10013334687
Productivity measurement and analysis are the main topics addressed in this book, which brings together contributions presented and discussed in two international workshops organized by the Statistics Directorate and the Directorate for Science, Technology and Industry (DSTI) of the OECD. The...
Persistent link: https://www.econbiz.de/10012443279