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~subject:"Qualitätsmanagement"
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Qualitätsmanagement
Quality management
4,648
Krankenhaus
3,547
Hospital
3,513
Hotel industry
2,664
Hotellerie
2,579
Service quality
2,131
Dienstleistungsqualität
2,064
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1,771
Arbeitsproduktivität
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Quality
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1,394
Gesundheitsversorgung
1,370
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1,078
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1,042
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1,035
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932
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924
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835
Product quality
800
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790
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729
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727
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679
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665
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665
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611
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603
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600
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586
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564
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Antony, Jiju
78
Cudney, Elizabeth A.
22
Garza-Reyes, Jose Arturo
18
He, Zhen
17
Sampaio, Paulo
16
Shahin, Arash
16
Chiarini, Andrea
15
Sodhi, Harsimran Singh
14
Sony, Michael
14
Bruhn, Manfred
13
Swarnakar, Vikas
12
Heras-Saizarbitoria, Iñaki
11
Rathi, Rajeev
11
Tarí, Juan José
11
Gijo, E. V.
10
Kumar, Vikas
10
McDermott, Olivia
10
Tu, Yiliu
10
Zhang, Min
10
Ahuja, Inderpreet Singh
9
Anholon, Rosley
9
Liu, Hu-Chen
9
Ojha, Ravindra
9
Prybutok, Victor
9
Singh, Bikram Jit
9
Sunder M., Vijaya
9
Bagherian, Anthony
8
Bhat, Shreeranga
8
Cherrafi, Anass
8
Devadasan, S. R.
8
Doordarshi Singh
8
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8
Gremyr, Ida
8
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8
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Marimon, Frederic
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8
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Akademie für Politische Bildung <Tutzing>
1
American Society for Quality
1
Bad Orber Gespräche über Kontroverse Themen im Gesundheitswesen <21., 2016, Berlin>
1
Dr. Rainer Hampp <Firma>
1
European Business School <Oestrich-Winkel>
1
European Conference of Ministers of Transport
1
Evangelische Akademie Tutzing
1
Excellence in Services International Conference <26., 2023, Paisley>
1
Gottfried Wilhelm Leibniz Universität Hannover
1
Helmut-Schmidt-Universität
1
Humboldt-Universität zu Berlin
1
International Conference on Management of Ergonomic Design, Industrial Safety and Health Care Systems <2016, Kharagpur>
1
International Conference on Quality Innovation and Sustainability <3., 2022, Online>
1
International Conference on Quality Innovation and Sustainability <4., 2023, Setúbal>
1
National Bureau of Economic Research
1
NetLibrary, Inc
1
Nomos Verlagsgesellschaft
1
Tagung Qualität unter Druck <2009, Tutzing>
1
Tagung Umbrüche in der Medienlandschaft <2010, Tutzing>
1
Technische Universität Hamburg-Harburg
1
UVK Verlagsgesellschaft mbH
1
Uni-Taschenbücher GmbH
1
Verlag Hans Huber
1
Weltgesundheitsorganisation
1
World Bank / Office of the Senior Vice President and Chief Economics, Development Economics
1
World Bank Group
1
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Total quality management & business excellence
228
The TQM journal : the international review of organizational improvement
217
International journal of quality & reliability management
197
International journal of productivity and quality management : IJPQM
171
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
167
International journal of production research
157
International journal of production economics
113
SpringerLink / Bücher
105
Quality management journal : QMJ
70
European journal of operational research : EJOR
60
International journal of six sigma and competitive advantage : IJSSCA
57
Springer eBook Collection
36
International journal of business excellence : IJBEX
35
International journal of services and operations management : IJSOM
35
Business process management journal
33
International journal of quality and service sciences
33
Health care management review : HCM review
29
IEEE transactions on engineering management : EM
29
Benchmarking : an international journal
25
The international journal of productivity and performance management
24
International journal of process management and benchmarking : IJPMB
23
Journal of health organization and management
23
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
21
Auditing : a journal of practice & theory
20
Benchmarking : an international journal ; BIJ
20
Journal of business research : JBR
20
Service business
20
The international journal of productivity and performance management : IJPPM
20
International journal of hospitality management
18
Journal of the Operational Research Society
18
Management science : journal of the Institute for Operations Research and the Management Sciences
18
Springer eBook Collection / Business and Economics
18
Technological forecasting & social change : an international journal
18
Journal of retailing and consumer services
16
Manufacturing & service operations management : M & SOM
14
Operations management research : OMR ; advancing practice through theory
14
Industrial marketing management : the international journal for industrial and high-tech firms
12
Journal of air transport management
12
Management for Professionals
12
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ECONIS (ZBW)
4,044
OLC EcoSci
2
Other ZBW resources
2
RePEc
1
USB Cologne (EcoSocSci)
1
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1
Lean management in hospitality : methods, applications and future directions
Rauch, Erwin
;
Matt, Dominik
;
Linder, Christian
- In:
International journal of services and operations …
36
(
2020
)
3
,
pp. 303-326
Persistent link: https://www.econbiz.de/10012256793
Saved in:
2
The physical appearance of hotel guests : the impact on service providers’ communication and
quality
of service
Knežević, Mladen
;
Tomka, Dragica
;
Bizjak, Boštjan
; …
- In:
International journal of hospitality management
51
(
2015
),
pp. 8-14
Persistent link: https://www.econbiz.de/10011413936
Saved in:
3
Assessment of critical success factors of TQM culture in hospitality sector in Kosovo
Pira, Bujar
;
Zylfijaj, Rejhane
-
2017
Persistent link: https://www.econbiz.de/10011643855
Saved in:
4
Effect of sustainable competitive advantage on business excellence in the hotel industry
Anand, Deepali
;
Munjal, Alka
- In:
International journal of business excellence : IJBEX
32
(
2024
)
4
,
pp. 545-560
Persistent link: https://www.econbiz.de/10015061396
Saved in:
5
Antecedents of
quality
performance in the Philippine micro, small, and medium hospitality sector
Liu, Jen-Ming
;
Borazon, Elaine Q.
;
Santamaria, Jose …
- In:
Asia Pacific business review
27
(
2021
)
4
,
pp. 559-582
Persistent link: https://www.econbiz.de/10012623538
Saved in:
6
I hear you : does
quality
improve with customer voice?
Ananthakrishnan, Uttara
;
Proserpio, Davide M.
;
Sharma, …
- In:
Marketing science
42
(
2023
)
6
,
pp. 1143-1161
Persistent link: https://www.econbiz.de/10014436778
Saved in:
7
The relationship between total
quality
management practices and organisational image in the
hospital
industry : an empirical examination
Babu, Faisal
;
Thomas, Sam
- In:
International journal of productivity and quality …
29
(
2020
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10012178423
Saved in:
8
How does strategic planning-linked leadership and management process affect hospitals' performance?
Nasution, Fahmi Natigor
;
Erlina
;
Absah, Yeni
;
Rujiman, …
- In:
International journal of product lifecycle management : …
15
(
2024
)
3
,
pp. 201-217
Persistent link: https://www.econbiz.de/10015065396
Saved in:
9
Combined analysis of service expectations and perceptions in lodging industry through
quality
function deployment
Kurtulmuşiğlu, Feride Bahar
;
Pakdil, Fatma
- In:
Total quality management & business excellence : an …
28
(
2017
)
12
,
pp. 1393-1413
Persistent link: https://www.econbiz.de/10011781640
Saved in:
10
Assessment of the
quality
of the service perceived in specific contexts of management of a family business
Igreja, Carla Martins
;
Sousa, Bruno
;
Silva, Tiago
; …
- In:
Journal of family business management : JFBM
12
(
2022
)
3
,
pp. 538-554
Persistent link: https://www.econbiz.de/10013536326
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