Trinity Health of Novi, Michigan has sought to tame healthcare’s quality, cost, and accessibility problems by using enterprise-wide digitization, unification, and analytical decision making. It started by making strategic commitments to an enterprise-wide digital platform and a unified...

Trinity Health of Novi, Michigan has pursued a strategy of growth through acquisitions. It has acquired hospitals, physician practices, and other healthcare organizations to create an integrated healthcare delivery system across the continuum of care. Trinity has also transferred ownership of...

This study covers “tapering scale” mechanism in hospital payments, i.e. mechanisms linking unit prices to the volume of services produced. This paper begins with an overview of hospital services and hospital payment methods in OECD countries, focusing more specifically on DRG-based payment....

In March 2013, Lululemon Athletica removed its inventory of women's black yoga pants from its stores because recent shipments of the product were “too sheer.” For a company reliant on a reputation for quality, the news was devastating. Worse, the recall set off a series of PR related...