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hospitality: can the quality perception be a key factor? -- The role of enabling technologies from Industry 4.0 in the formulation … houses - Design, Quality, Innovation and Sustainability in Advanced Materials -- Angolan Cement Industry: marketing channel … laboratory reagents in a Portuguese public hospital: a case study -- Towards Digital Transformation: A Case Study to Identify and …
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This volume presents the latest perspectives and practices on quality services and experiences in hospitality and … implications of practical findings to extend beyond the academic realm of service quality, and examine the quality issues of both … representations. The majority of its chapters are drawn from the proceedings of the 2016 conference on Service Quality in Hospitality …
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This book introduces readers to a powerful method for cross-cultural due diligence in mergers and organizational collaborations. It employs the context of joint ventures between local communities and companies in the domain of hospitality in emerging tourism destinations. The book first analyzes...
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Introduction / Anu Harju-Myllyaho and Salla Jutila -- Hosts and guests in participatory development / Emily Höckert, Outi Kugapi and Monika Lüthje -- Resourcing the self : forms of capital and stratification in the platform hospitality community / Andreja Trdina, Salla Jutila and Maja Turnšek...
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This two-volume set examines the strong connection between craft beverages and tourism, presenting cutting-edge research in partnership with breweries, distilleries, and cideries. While wine, food, and culinary tourism have traditionally dominated destination markets, interest in craft beverages...
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