Mertins, Kai (ed.); Heisig, Peter (ed.); Vorbeck, Jens (ed.) - 2001
for Knowledge Management -- 4 Intellectual Capital -- 5 Knowledge Management Tools -- II: Survey -- 6 Benchmarking Survey …By Robert C. Camp, PhD, PE Chairman Global Benchmarking Network (GBN), Best Practice Institute™, Rochester, NY, USA The … perception, sharing, and adoption of best practices is mostly attributed to the activity called benchmarking. Obtaining maximum …