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Exploring drivers of student satisfaction and dissatisfactio : an assessment of impact-asymmetry and impact-range

Mikulić, Josip; Dužević, Ines; Baković, Tomislav - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1213-1225

Persistent link: https://www.econbiz.de/10011528225

How can we develop academic and student surveys to measure and evaluate the quality of services at higher education institutions? : insights from a non-profit HEI in the Sultanate...

Al-Hemyari, Zuhair A.; Al Rajhi, Waleed - In: International journal of quality and innovation : IJQI 6 (2022) 2, pp. 134-161

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A framework for fostering the quality of HEIs : data collection, evaluation, indication and validation

Al-Hemyari, Zuhair A.; Al-Sarmi, Abdullah M. - In: International journal of quality and innovation 3 (2016) 1, pp. 42-66

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Impact of financial management on improving quality at Jordanian public university hospitals

Al Raoush, Atef T.; A'Aqoulah, Ashraf; Al-Balas, Samir; … - In: Journal of information & knowledge management : JIKM 19 (2020) 3, pp. 2050025-1-2050025-12

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Understanding the quality management of private universities in Bangladesh : a hierarchical model

Hossain, Md. Moazzem; Hossain, Mohammad Alamgir - In: Quality management journal : QMJ 26 (2019) 4, pp. 191-206

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Universities and smart cities : the challenges to high quality

Anttila, Juhani; Jussila, Kari - In: Total quality management & business excellence : an … 29 (2018) 9, pp. 1058-1073

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Quality management in the higher education of the Republic of Moldova as a framework for university performance

Prisacaru, Veronica; Litvin, Aurelia - In: Scientific Annals of Economics and Business 64 (2017) 4, pp. 431-446

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The integration of quality management in higher education institutions : a systematic literature review

Manatos, Maria J.; Sarrico, Cláudia S.; Rosa, Maria … - In: Total quality management & business excellence : an … 28 (2017) 1/2, pp. 159-175

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An empirical study on quality improvement in higher education institutions with reference to selected processes

Mulay, Rahul V.; Khanna, Vandana Tandon - In: Quality management journal : QMJ 28 (2021) 1, pp. 41-56

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What deans say about quality : a natural experiment in French higher education

Eve, Arnaud; Maurand-Valet, Anne; Cai Hillon, Yue; … - In: Quality management journal : QMJ 31 (2024) 3, pp. 172-184

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