//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Multi-channel retailing and cu...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
USA
32,670
United States
31,075
Relationship marketing
9,431
Beziehungsmarketing
8,710
Consumer behaviour
8,348
Konsumentenverhalten
8,058
Customer satisfaction
7,203
Kundenzufriedenheit
5,677
Theory
4,969
Theorie
4,959
Retail trade
4,649
Einzelhandel
4,394
Service quality
3,977
Dienstleistungsqualität
3,769
Competitive advantage
2,704
Schätzung
2,345
Estimation
2,344
Brand management
1,936
Markenführung
1,917
Wettbewerbsvorteil
1,775
Online-Handel
1,728
Online retailing
1,726
Innovation
1,710
Wirkungsanalyse
1,574
Impact assessment
1,572
Social Web
1,521
Social web
1,521
Supply chain
1,445
Distribution channel
1,434
Electronic Commerce
1,425
Lieferkette
1,425
Vertriebsweg
1,412
Brand image
1,410
E-commerce
1,396
Markenimage
1,396
Lieferantenmanagement
1,352
Supplier relationship management
1,352
China
1,330
Internet marketing
1,311
Online-Marketing
1,308
more ...
less ...
Online availability
All
Undetermined
Free
66,340
Type of publication
All
Article
42,109
Book / Working Paper
12,358
Journal
59
Other
1
Type of publication (narrower categories)
All
Article in journal
34,001
Aufsatz in Zeitschrift
34,001
Arbeitspapier
6,879
Working Paper
6,879
Graue Literatur
6,876
Non-commercial literature
6,876
research-article
3,143
Aufsatz im Buch
2,019
Book section
2,019
Aufsatzsammlung
508
Conference paper
445
Konferenzbeitrag
445
Hochschulschrift
415
review-article
400
conceptual-paper
332
case-report
293
Collection of articles of several authors
280
Sammelwerk
280
review
221
Case study
190
Fallstudie
190
non-article
146
Konferenzschrift
133
Thesis
123
viewpoint
116
Amtsdruckschrift
97
Government document
97
Systematic review
65
Übersichtsarbeit
65
technical-paper
58
Lehrbuch
44
Bibliografie
30
Festschrift
30
Handbook
28
Handbuch
28
Fallstudiensammlung
25
Bibliografie enthalten
24
Bibliography included
24
Textbook
22
Biografie
19
more ...
less ...
Language
All
English
51,803
Undetermined
1,432
German
1,262
Spanish
19
French
17
Portuguese
3
Turkish
1
more ...
less ...
Author
All
Gupta, Rangan
103
Han, Heesup
66
Bahmani-Oskooee, Mohsen
54
Autor, David H.
45
Finkelstein, Amy
38
Kerr, William R.
37
Violante, Giovanni L.
37
Acharya, Viral V.
36
Bloom, Nicholas
36
Glaeser, Edward L.
36
Hollebeek, Linda D.
36
Kilian, Lutz
36
Neumark, David
36
Nieuwerburgh, Stijn van
36
Acemoglu, Daron
35
Chen, Jing
35
Zenou, Yves
35
Akcigit, Ufuk
34
Currie, Janet M.
34
Gorodnichenko, Yuriy
34
Kumar, V.
34
List, John A.
34
Thaichon, Park
34
Grewal, Dhruv
33
Gruber, Jonathan
33
Mitchell, Olivia S.
33
Stulz, René M.
33
Haltiwanger, John C.
32
Loureiro, Sandra Maria Correia
32
Mattila, Anna S.
32
Svensson, Göran
32
Bordo, Michael D.
31
Massa, Massimo
31
Van Reenen, John
31
Dave, Dhaval
30
Hanson, Gordon H.
30
Redding, Stephen
30
Rossi-Hansberg, Esteban
30
Link, Albert N.
29
Patacchini, Eleonora
29
more ...
less ...
Institution
All
National Bureau of Economic Research
1,160
IGI Global
379
Springer Fachmedien Wiesbaden
170
Edward Elgar Publishing
154
World Trade Organization
150
OECD
127
World Bank
73
International Energy Agency
28
NetLibrary, Inc
28
Springer International Publishing
25
C.E.P.R. Discussion Papers
18
Centre for Economic Policy Research
16
Economics Department, Organisation de Coopération et de Développement Économiques (OCDE)
14
Organisation for Economic Co-operation and Development
14
Springer-Verlag GmbH
13
United States
13
Peter Lang GmbH
12
Directorate for Education, Organisation de Coopération et de Développement Économiques (OCDE)
9
Springer Gabler <Firma>
9
Nomos Verlagsgesellschaft
8
Information Resources Management Association
7
World Bank Group
7
Mathematica Policy Research
6
Bank of the United States (1816-1836)
5
De Gruyter Oldenbourg
5
National Research Council <USA> / Division of Behavioral and Social Sciences and Education
5
Taylor and Francis.
5
World Bank / Financial Sector Development Dept
5
World Bank / Policy Research Dept / Finance and Private Sector Development Division
5
Internationaler Währungsfonds / Monetary and Capital Markets Department
4
National Academies of Sciences, Engineering, and Medicine
4
National Academies of Sciences, Engineering, and Medicine / Division of Behavioral and Social Sciences and Education
4
National Research Council <USA> / Committee on National Statistics
4
Springer Malaysia Representative Office
4
United States / Congress / House
4
Universität Hamburg
4
Bank of the United States (Pennsylvania : 1836-1841)
3
Center for China and Globalization
3
Dr. Rainer Hampp <Firma>
3
International Finance Corporation
3
more ...
less ...
Published in...
All
Working paper / National Bureau of Economic Research, Inc.
3,054
Discussion paper / Centre for Economic Policy Research
1,787
NBER working paper series
1,154
Journal of retailing and consumer services
984
SpringerLink / Bücher
861
Journal of business research : JBR
858
The review of financial studies
583
International journal of hospitality management
413
Discussion papers / CEPR
374
European journal of operational research : EJOR
367
Industrial marketing management : the international journal for industrial and high-tech firms
361
European Journal of Marketing
341
Social Science & Medicine
321
International journal of production economics
300
Journal of Services Marketing
296
Journal of financial and quantitative analysis : JFQA
273
American economic journal : a journal of the American Economic Association
269
The American economic review
258
Springer eBook Collection
256
International journal of production research
246
International Journal of Retail & Distribution Management
245
The review of economics and statistics
234
Energy economics
229
Academy of Management journal : AMJ
217
International Journal of Bank Marketing
213
Applied economics
202
Technological forecasting & social change : an international journal
200
Management science : journal of the Institute for Operations Research and the Management Sciences
185
Journal of Business & Industrial Marketing
179
Journal of retailing
179
Tourism management : research, policies, practice
179
Edward Elgar E-Book Archive
174
The journal of services marketing
167
Strategic Direction
163
American economic journal
161
The quarterly journal of economics
160
Finance research letters
159
Managerial Finance
154
Journal of hospitality marketing & management
150
International journal of contemporary hospitality management
148
more ...
less ...
Source
All
ECONIS (ZBW)
48,306
Other ZBW resources
4,762
RePEc
1,430
USB Cologne (EcoSocSci)
16
OLC EcoSci
9
BASE
4
Showing
1
-
10
of
54,527
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Determinants of long-term orientation in seller e-retailer relationship : a seller perspective in the Indian e-commerce
Bhatnagar, Swati
;
Yadav, Rajan
- In:
International journal of business and globalisation : IJBG
36
(
2024
)
1
,
pp. 4-26
Persistent link: https://www.econbiz.de/10015057558
Saved in:
2
Channels in the mirror : an alignable model for assessing customer satisfaction in concurrent channel systems
Hammerschmidt, Maik
;
Falk, Tomas
;
Weijters, Bert
- In:
Journal of service research : JSR
19
(
2016
)
1
,
pp. 88-101
Persistent link: https://www.econbiz.de/10011433181
Saved in:
3
Towards the identification of customer experience touch point elements
Stein, Alisha
;
Ramaseshan, B.
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 8-19
Persistent link: https://www.econbiz.de/10011473123
Saved in:
4
Designing satisfying service encounters : website versus store touchpoints
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
1
,
pp. 85-107
Persistent link: https://www.econbiz.de/10012819742
Saved in:
5
Quality of channel integration and customer loyalty in omnichannel retailing : the mediating role of customer engagement and relationship program receptiveness
Gao, Mengjia
;
Huang, Lin
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012665902
Saved in:
6
Critical omni-channel service elements affecting satisfaction and loyalty
Koo, Wanmo
- In:
International journal of e-business research : an …
16
(
2020
)
2
,
pp. 32-46
Persistent link: https://www.econbiz.de/10012302679
Saved in:
7
Impact of customers' assessment of website attributes on e-relationship in the securities brokerage industry : a multichannel perspective
Toufaily, Elissar
;
Pons, Frank
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 58-69
Persistent link: https://www.econbiz.de/10011628994
Saved in:
8
Causal recipes for customer loyalty to travel agencies : differences between online and offline customers
Silva, Graça Miranda
;
Gonc̦alves, Helena Martins
- In:
Journal of business research : JBR
69
(
2016
)
11
,
pp. 5512-5518
Persistent link: https://www.econbiz.de/10011590571
Saved in:
9
Customer engagement through omnichannel retailing : the effects of channel integration quality
Lee, Zach W. Y.
;
Chan, Tommy K. H.
;
Chong, Alain Yee Loong
- In:
Industrial marketing management : the international …
77
(
2019
),
pp. 90-101
Persistent link: https://www.econbiz.de/10012004178
Saved in:
10
The harmonious role of channel integration and logistics service in omnichannel retailing : the case of IKEA
Prassida, Grandys Frieska
;
Hsu, Ping-Yu
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013366370
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->