Luís Vieira, Armando - In: Management Research: Journal of the Iberoamerican … 11 (2013) 2, pp. 113-132
Purpose – Relationship quality (RQ) is nowadays seen as a main source of competitive advantage. This study aims at enhancing our understanding of RQ by testing and comparing three alternative business‐to‐business (B2B) RQ models from an interpersonal perspective....