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The Palgrave Handbook of Service Management

Edvardsson, Bo (ed.); Tronvoll, Bård (ed.) - 2022

study -- Chapter 12: How contemporary scholarship addresses service management practices -- Chapter 13: Contract Innovation …: Transformative Service Research: Where We Are and Moving Forward at the Collective Level -- Part 4: Service Design and Innovation …: Service Design - Innovation for Complex Systems -- Chapter 26: The multiple identities of service design in organizations and …

Persistent link: https://www.econbiz.de/10013203497

What considerations exist for innovative public health management in the age of the Fourth Industrial Revolution?

Shipalana, Machanduke Lucas; Masango, Sebenzile Reuben; … - In: African journal of science, technology, innovation and … 14 (2022) 2, pp. 341-349

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IT responses to COVID-19 : rapid innovation and strategic resilience in healthcare

Rusinko, Cathy - In: Information systems management 37 (2020) 4, pp. 332-338

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Value-based innovations in a Norwegian hospital : from conceptualization to implementation

Ramsdal, Helge; Bjørkquist, Catharina - In: Public management review 22 (2020) 11, pp. 1717-1738

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Top management team diversity, equality, and innovation : a multilevel investigation of the health care industry

Bass, A. Erin - In: Journal of leadership & organizational studies : JLOS 26 (2019) 3, pp. 339-351

Persistent link: https://www.econbiz.de/10012113640

Collaborative innovation in healthcare : a case study of hospitals as innovation platforms

Hyrkäs, Pauliina; Haukipuro, Lotta; Väinämö, Satu; … - In: International journal of value chain management : IJVCM 11 (2020) 1, pp. 24-41

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Organizational powers : contested innovation and loss of professional jurisdiction in the case of retail medicine

Galperin, Roman V. - In: Organization science : a journal of the Institute for … 31 (2020) 2, pp. 508-534

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Change facilitation strategies used in the implementation of innovations in healthcare practice : a systematic review

Moussa, Lydia; Garcia-Cardenas, Victoria; Benrimoj, … - In: Journal of change management : a major new, … 19 (2019) 4, pp. 283-301

Persistent link: https://www.econbiz.de/10012198468

Sharing leadership for diffusion of innovation in professionalized settings

Currie, Graeme; Spyridonidis, Dimitrios - In: Human relations : towards the integration of the social … 72 (2019) 7, pp. 1209-1233

Persistent link: https://www.econbiz.de/10012041884

Success factors of new health-care services

Indounas, Kostis; Arvaniti, Aggeliki - In: The journal of product & brand management 24 (2015) 7, pp. 693-705

Persistent link: https://www.econbiz.de/10011416926

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