The traditional methods of managing human capital, creativity, innovation, and the learning culture within an organization have long over‐shadowed the management of the professional intellect. As with the resource based view (RVB) of the firm, the intangible strategic intelligence creates most...

Historically, performance appraisals were intended to focus on three areas: development, motivation, and recognition of achievement. One major purpose of performance appraisals is to determine individual merit, especially where pay for performance systems are employed. Based upon expectancy...

Online shopping phenomena are governed by a number of consumer acceptance and behaviour characteristics and grounded in theoretical aspects of consumer decision making. There are a number of factors that affect what we buy, when we buy, and why we buy. In reference to buying online, the factors...

Effective leadership of human capital is a major managerial issue. Hiring and keeping employees is key to sustainable competitive advantage. E‐recruiting as a general process is job‐specific and offers computer‐assisted screening interviews and statistical prediction to aid in reducing...

Online business education is becoming increasingly common in tertiary education in response to the growing needs of a changing student population. E‐learning and teaching online business have unique challenges when compared to their more traditional classroom counterparts, which promotes the...

In a complex adaptive environment, leaders must create an environment in which employees feel trusted and empowered to make decisions. Interconnectivity results in information that is easier to get, and customers can make competitive comparisons more easily. In addition, a sales organization...