This study provides concrete insight into which individuals as well as institutions contributed most to the JSBM during the last ten years. It examines the authorship and institutional affiliations of all the articles appearing in the JSBM from 1994 to 2003 (Vols. 32 to 42). There were a total...

Purpose: This study aims to examine how various components of interpersonal trust (affective and cognitive) influence the duration of buyer-seller relationships in the emerging market (EM) context of a heterogeneous market structure dominated by small, fragmented sellers/suppliers....

Highlights the role of consumer education in enhancing the capacity of mature consumers to navigate the increasingly complex marketplace. Consumer education programs can provide significant benefits, including identification of market information, complaint and consumer redress procedures, and...