Purpose – To show how information and communication technologies (ICTs) could help a company implement radical new strategies. Design/methodology/approach – Generalizations are made based on 20 case studies of companies that strategically innovated in their industries by introducing radical...

The Iraq conflict resulted in the largest displacement in the Middle East in recent history, and provision of health services to the displaced population presents a critical challenge. With an increase in the number of people affected by complex emergencies and the number of people displaced in...

Purpose – The purpose of this paper is to test the hypothesis that there are common challenges and approaches in serving low‐income customers in developing markets, and that these can be articulated and refined to get better business results. Design/methodology/approach – This article...

Purpose – In this paper it is argued that value chain structure, that is the way that skills and activities are divided between different firms within an industry, often evolves in a locally specific way and this has serious implications for the global expansion of firms. It is argued that for...

Purpose – The paper “Made in heaven – produced on earth: creative leadership as art of projection” is about the concept of projection in the context of leadership. Design/methodology/approach – This article takes a close look at Jeff Koons, a successful and highly controversial...

Purpose – The purpose of this paper is to explore the challenges of reaching low‐income customers in developing markets. Design/methodology/approach – Semi‐structured Interview. Findings – The paper suggests that managers need to go beyond traditional approaches to serving the poor,...

Purpose – This paper seeks to elaborate on the drivers underpinning the rise of the Platform Model in customized executive learning and to explain the guiding philosophy underpinning this model. Design/methodology/approach – The study followed directives for case‐based research, and was...