Batley and Larbi examine how governments of developing countries are organized to deliver public services. The book is based on comparative international studies of four service sectors: Health care, urban water, business promotion and agricultural marketing. Governments everywhere are being...

Die Wirtschaftsinformatik beschäftigt sich schon seit einigen Jahrzehnten mit einer IT-gestützten strategischen Steuerung in Unternehmen. Mit Hilfe von Managementinformationssystemen erfolgt die Bereitstellung von steuerungsrelevanten Daten für die jeweiligen Entscheidungsträger. In Politik...

Research argues that e-government technologies have positive influences on politics and democracy, improving citizens' environment as well as their engagement with their government. Although much research indicates that e-government technologies have increased citizen participation, there is...

Government at a Glance: Western Balkans presents information on public governance in the Western Balkan region – covering Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, and Serbia, and compares it to OECD and OECD-EU countries. This first regional edition features 40...

This groundbreaking book provides new key insights and opens up an important research agenda. The book develops a new taxonomy of the different types of innovation found in public sector services, and investigates the key features and drivers of public sector entrepreneurship. The book contains...