Politics, democracy, and e-government : participation and service delivery

Research argues that e-government technologies have positive influences on politics and democracy, improving citizens' environment as well as their engagement with their government. Although much research indicates that e-government technologies have increased citizen participation, there is much more than can be developed. This book examines how e-government impacts politics and democracy in both developed and developing countries, discussing the participation of citizens in government service delivery. It brings forth the idea that e-government has a direct influence on the important function of governing through participation and service delivery. Containing chapters from leading e-government scholars and practitioners from across the globe, the overall objective of this book is accomplished through its discussion on the influences of e-government on democratic institutions and processes.