Operation and maintenance play an important role in maximizing the yield and minimizing the downtime of wind turbines, especially offshore wind farms where access can be difficult due to harsh weather conditions for long periods. It contributes up to 25–30% to the cost of energy generation....

At the onset of an indoor fire emergency, the availability of the information becomes critical due to the chaotic situation at the emergency site. Moreover, if information is lacking, not shared, or responders are too overloaded to acknowledge it, lives can be lost and property can be harmed....

Technische Grundlagen von Informations- und Kommunikationssystemen -- Daten, Datenmanagement und Datenauswertung -- Künstliche Intelligenz und maschinelles Lernen.-Geschäftsprozessmanagement und Anwendungssysteme -- Führungsaufgaben des IT-Managements -- Systementwicklung und Lifecycle...

Grundlagen -- Digitales und Services -- Service Engineering -- Service-Strategie -- Service Innovation -- Service Design -- Service-Modellierung -- Service Management und Service Operations -- Dienstleistungsqualität -- Interaktionsarbeit in Dienstleistungen -- Glossar

Integrated product-service packages (hybrid products) can open new markets and target groups to companies. However, existing approaches to service or product development do not sufficiently address simultaneous development and domain-specific issues. A very promising new field for such bundles...

Purpose: While scaling is a viable approach to respond to growing demand, service providers in contact-intensive services (CIS) – such as education, healthcare and social services – struggle to innovate their offerings. The reason is that the scaling of CIS – unlike purely digital...