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Performance evaluation of a hybrid series-parallel system with two human operators using Gumbel-Hougaard family copula
Ismail, Abdulkareem Lado; Abdullahi, Sanusi; Yusuf, Ibrahim - In: International journal of quality & reliability management 39 (2022) 1, pp. 297-315
Persistent link: https://www.econbiz.de/10013169344
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A Method for the Prescriptive Assessment of the Flow of Information Within Organizations
Delehanty, Thomas; Sullo, Pasquale; Wallace, William A. - In: Management Science 28 (1982) 8, pp. 910-924
location of special communicators or "gatekeepers." In this paper, the methods of system reliability are adapted to the … systematic analysis of information flow networks; in this context, system reliability is the probability of information flow … between the information source and the ultimate recipient, while arc reliability is the probability of information flow on …
Persistent link: https://www.econbiz.de/10009204549
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Terminal reliability assessment of gamma and extra‐stage gamma networks
Gunawan, Indra; Fard, Nasser S. - In: International Journal of Quality & Reliability Management 29 (2012) 7, pp. 820-831
network's performance. Findings – In this paper, terminal reliability as a function of the reliability of a switching element … in large‐scale parallel processing systems. These networks facilitate the communications to perform a single overall task …. Design/methodology/approach – The terminal reliability of these networks are evaluated and analyzed in terms of the number of …
Persistent link: https://www.econbiz.de/10014800716
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Communication apprehension and perceptions of salesperson performance: a multinational perspective
Pitt, Leyland F.; Berthon, Pierre R.; Robson, Matthew J. - In: Journal of Managerial Psychology 15 (2000) 1, pp. 68-82
While the effect of communication apprehension on a multitude of psychological and performance variables has been … communication apprehension as an indicator of a salesperson’s performance. Using ordinal logistic regression, an attempt is made to … predict a salesperson’s performance based on the four contexts of communication apprehension, in a multicultural sample. The …
Persistent link: https://www.econbiz.de/10014887703
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Retaining good people through a focus on talent and purpose
Wilson, Clive - In: Human Resource Management International Digest 20 (2012) 2, pp. 29-31
Purpose – The purpose of this paper is to examine how best to ensure that good recruits stay with a company. Design/methodology/approach – The paper explains the importance of proper inductions to make talented people feel as though they truly belong. It also presents a framework that can...
Persistent link: https://www.econbiz.de/10014752652
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Information sources and their usefulness in a professional services organization
Burke, Ronald J. - In: Management Decision 34 (1996) 1, pp. 60-65
these sources, which sources they preferred and the value of each information source in improving job performance.  …
Persistent link: https://www.econbiz.de/10014933725
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How to Stop Firing Your Customers
Plymire, Jerry - In: Journal of Services Marketing 4 (1990) 2, pp. 49-53
Asserts that too often, service employees forget that there is no such thing as the average customer; that each customer has different eeds every time they are seen or spoken to. Discusses presumptuous behaviour, employee responsibility and measuring service quality, together with difficulties...
Persistent link: https://www.econbiz.de/10014905746
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Ax = Pa
Ryder‐Smith, Jocelyn - In: Team Performance Management: An International Journal 4 (1998) 8, pp. 315-318
Successful teams and successful managers know that we should expect problems as well as success. They name the real issues and work with them for learning and positive change. However, some attempts at getting teams or individuals “unstuck” when they are having problems make things much...
Persistent link: https://www.econbiz.de/10015031424
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Holding distribution utilities liable for outage costs
Brennan, Timothy John - In: Energy economics 48 (2015), pp. 89-96
Persistent link: https://www.econbiz.de/10011533720
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Economic consequence analysis of electric power infrastructure disruptions : general equilibrium approaches
Wing, Ian Sue; Rose, Adam - In: Energy economics 89 (2020), pp. 1-15
Persistent link: https://www.econbiz.de/10012516980