Liu, Juan; Cho, Seonghee - In: International Journal of Contemporary Hospitality Management 30 (2018) 3, pp. 1903-1919
Purpose: This paper aims to investigate the interaction effect of job demands (e.g. display rules; DRs) and personal resources (e.g. emotional intelligence; EI) on work engagement and whether this interaction effect varies between managers and non-managers. Design/methodology/approach: This study...