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Affective commitment and customer loyalty in crowdsourcing : antecedents, interdependencies, and practical implications
Schulten, Matthias Bernhard; Schaefer, Fabian - In: The international review of retail, distribution and … 25 (2015) 5, pp. 516-528
Persistent link: https://www.econbiz.de/10011534176
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A multi-group analysis of social media engagement and loyalty constructs between full-service and low-cost carriers in Hong Kong
Lee, Carman K. M.; Ng, K. K. H.; Chan, Hing Kai; Choy, … - In: Journal of air transport management 73 (2018), pp. 46-57
Persistent link: https://www.econbiz.de/10011937484
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A fresh look at the role of switching cost in influencing customer loyalty : empirical investigation using structural equation modelling analysis
Ram, Jiwat; Wu, Ming-Lu - In: Asia Pacific journal of marketing and logistics 28 (2016) 4, pp. 616-633
Persistent link: https://www.econbiz.de/10011622557
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Development of an empirical framework of customer loyalty in the mobile telecommunications sector
Saroha, Rituraj; Diwan, Saloni Pawan - In: Journal of strategic marketing 28 (2020) 8, pp. 659-680
Persistent link: https://www.econbiz.de/10012313931
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Validating a multidimensional perspective of relationship marketing on brand attachment, customer loyalty and purchase intentions : a serial mediation model
Ahmad, Bilal; Akbar, Muhammad Imad Ud Din - In: Journal of strategic marketing 31 (2023) 3, pp. 669-692
Persistent link: https://www.econbiz.de/10014304946
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A structural equation model of customer relationship management factors affecting customer retention of long-stay travelers in the Thai tourism industry
Tawinunt, K.; Phimonsathienand, T.; Fongsuwan, Wanno - In: Research journal of business management 9 (2015) 1, pp. 1-24
Persistent link: https://www.econbiz.de/10011413696
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The customer retail app experience : implications for customer loyalty
Molinillo, Sebastian; Aguilar-Illescas, Rocío; … - In: Journal of retailing and consumer services 65 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013169647
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Where do customer loyalties really lie, and why? : gender differences in store loyalty
Audrain-Pontevia, Anne-Françoise; Vanhuele, Marc - In: International journal of retail & distribution management 44 (2016) 8, pp. 799-813
Persistent link: https://www.econbiz.de/10011615488
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The influence of national culture and industry structure on grocery retail customer loyalty
Kanakaratne, Maheshan de Silva; Bray, Jeffery; Robson, Julie - In: Journal of retailing and consumer services 54 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012238327
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Circulation of loyalty : relationships between mobile instant messenger and offline character emoticon store
Kim, Junghwan; Choi, Mideum; Hwang, ShinYoung - In: Telecommunications policy : the international journal … 43 (2019) 10, pp. 1-11
Persistent link: https://www.econbiz.de/10012250518