The objective of the current study was to investigate the major e-statement quality dimensions affecting the usage of e-statements by account holders in Malaysia, and to see how this use influenced behaviour. The study used a survey questionnaire distributed to a convenient sample of 1,000 bank...

This study aims to evaluate the long-run and short-run relationships among foreign direct investment (FDI) inflows and their determinants in Jordan for the (1978–2012) period. The bounds testing approach is used to analyze the long-run and short-run relationships among the variables. However,...

The purpose of this paper is to measure e-statement quality impact on customer satisfaction and loyalty, using a convenient sample from e-statement end-users in West Malaysia. Linear regression-stepwise technique was used to realise the objective of the study. Results show that customer...

Most sectors rely on energy as input to produce output. Though the use of energy by the agriculture sector is not as high as in other sectors, it is still necessary to study the links between the two. This is vital as there are only few studies that illustrate the bonds between them in Malaysia....

This paper attempts to analyse and assess the changes in the efficiency level in the Malaysian economy, especially during the period 1980–2005, when the planners formulated and implemented nine plans so far. We used five input-output (I-O) tables published so far by the Department of...