This paper considers a so far unappreciated sector of the labour market – lone parents. The number of lone parents has increased dramatically in recent years. Consideration of lone parents allows for a discussion of two key issues within the contemporary labour market: the attempts by...

There is a widely held assumption that product market strategies, skill and pay are linked. Supportive evidence is typically drawn from manufacturing and using quantitative analyses. Emergent research of the link in services is ambivalent and has methodological limitations. This article...

Interactive service job growth in the UK is significant.Analysis of labour within these services has tended to focus on employee attitudes, framed through emotional labour. Such analysis is not incorrect, just partial. Some employers also demand aesthetic labour, or employees with particular...

Purpose – The purpose of this paper is to address the growing importance of migrant workers to the hospitality industry of peripheral locations in the UK. Design/methodology/approach – The paper draws on data collected through in‐depth surveys of and focus group discussions with migrant...

This article examines the transfer of innovative "soft" technologies by multinational companies (MNCs) through foreign direct investment and the diffusion of those technologies by those MNCs into indigenous firms (IFs). By drawing upon the experience of such transfer and diffusion in the...