More than a feeling : using hotel room attendants to improve understanding of job quality
Year of publication: |
2015
|
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Authors: | Knox, Angela ; Warhurst, Chris ; Nickson, Dennis ; Dutton, Eli |
Published in: |
The international journal of human resource management. - London : Routledge, ISSN 0958-5192, ZDB-ID 1044134-7. - Vol. 26.2015, 12, p. 1547-1567
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Subject: | hotel industry | job quality | management | objective | subjective | Hotellerie | Hotel industry | Qualitätsmanagement | Quality management | Arbeitsbedingungen | Working conditions | Arbeitszufriedenheit | Job satisfaction | Tourismusberufe | Tourism employees |
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