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E-tailing quality index
Similar by subject
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| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
8,359
Consumer behaviour
7,720
Dienstleistungsqualität
7,541
Konsumentenverhalten
7,216
Electronic Commerce
5,933
E-commerce
5,839
Marketing
5,401
Online retailing
4,745
Online-Handel
4,732
Retail trade
4,673
Einzelhandel
4,418
Customer satisfaction
3,769
Kundenzufriedenheit
3,474
Relationship marketing
3,262
Beziehungsmarketing
3,182
Product quality
2,569
Produktqualität
2,418
Theory
2,058
Theorie
2,053
Internet marketing
1,772
Online-Marketing
1,759
Retailing
1,653
Social Web
1,566
Social web
1,566
Quality management
1,432
Qualitätsmanagement
1,420
Internet
1,410
Digitalisierung
1,191
Supply chain
1,178
Marketing management
1,174
Marketingmanagement
1,160
Lieferkette
1,157
Digitization
1,117
Brand management
1,038
Wirtschaftsprüfung
1,005
Financial audit
1,004
Index
999
Markenführung
995
Innovation
973
USA
963
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Online availability
All
Undetermined
Free
29,803
Type of publication
All
Article
27,132
Book / Working Paper
4,300
Journal
60
Other
15
Type of publication (narrower categories)
All
Article in journal
19,476
Aufsatz in Zeitschrift
19,476
research-article
3,318
Aufsatz im Buch
1,333
Book section
1,333
Graue Literatur
697
Non-commercial literature
697
Arbeitspapier
678
Working Paper
678
Aufsatzsammlung
495
review-article
487
case-report
368
Hochschulschrift
320
conceptual-paper
289
Conference paper
279
Konferenzbeitrag
279
review
268
viewpoint
203
Lehrbuch
173
Collection of articles of several authors
165
Sammelwerk
165
Konferenzschrift
146
Case study
88
Fallstudie
88
non-article
73
Textbook
70
Thesis
62
technical-paper
39
Amtsdruckschrift
29
Government document
29
Handbook
21
Handbuch
21
Conference proceedings
19
Fallstudiensammlung
18
Einführung
16
Festschrift
14
Ratgeber
13
Systematic review
13
Übersichtsarbeit
13
Aufgabensammlung
11
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Language
All
English
28,813
German
1,528
Undetermined
1,147
French
12
Spanish
11
Russian
5
Turkish
2
Croatian
1
Italian
1
Polish
1
Romanian
1
Slovenian
1
Ukrainian
1
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Author
All
Bruhn, Manfred
55
Heinemann, Gerrit
49
Grewal, Dhruv
39
Svensson, Göran
37
Chen, Jing
32
Thaichon, Park
32
Fernie, John
31
Alexander, Nicholas
30
Martínez-López, Francisco J.
30
Meffert, Heribert
29
Brown, Stephen
28
Han, Heesup
28
Law, Chun Hung Roberts
28
Warnaby, Gary
28
Gázquez-Abad, Juan Carlos
27
Pantano, Eleonora
27
Dwivedi, Yogesh Kumar
26
Mattila, Anna S.
26
Schramm-Klein, Hanna
26
Kollmann, Tobias
25
Kreutzer, Ralf T.
25
Lim, Weng Marc
25
Paul, Justin
25
Balaji, M. S.
24
Siciliani, Luigi
24
Vrontis, Demetris
24
Cheng, T. C. E.
23
Jones, Peter
23
Gil Saura, Irene
22
Prentice, Catherine
22
Propper, Carol
22
Quach, Sara
22
Tadajewski, Mark
22
Akter, Shahriar
21
Dennis, Charles
21
Ratten, Vanessa
21
Wirtz, Bernd W.
21
Kumar, Vikas
20
Roy, Sanjit
20
Swoboda, Bernhard
20
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Institution
All
Springer Fachmedien Wiesbaden
236
OECD
199
IGI Global
180
Edward Elgar Publishing
47
World Bank Group
47
National Bureau of Economic Research
45
Organisation for Economic Co-operation and Development
39
C.E.P.R. Discussion Papers
22
International Energy Agency
22
Springer Gabler <Firma>
20
Springer-Verlag GmbH
20
Springer International Publishing
16
World Bank
16
NetLibrary, Inc
15
Florida Atlantic University
12
Peter Lang GmbH
9
De Gruyter Oldenbourg
8
Technische Universität Braunschweig
8
World Trade Organization
8
Academy of Marketing Science
6
Taylor and Francis.
6
World Scientific Publishing Co. Pte. Ltd.
6
Economics Department, Organisation de Coopération et de Développement Économiques (OCDE)
4
Technische Universität Ilmenau
4
Economic Research Institute for ASEAN and East Asia
3
England and Wales / Parliament / House of Commons
3
Eurasia Business and Economics Society
3
International Finance Corporation
3
Palgrave Macmillan <Firma>
3
Trade and Agriculture Directorate, Organisation de Coopération et de Développement Économiques (OCDE)
3
UVK Verlagsgesellschaft mbH
3
Uni-Taschenbücher GmbH
3
American Marketing Association
2
Berkeley Electronic Press
2
Conference on Postal and Delivery Economics <28., 2020, Online>
2
Dgroup
2
Elsevier
2
European Conference of Ministers of Transport
2
Europäische Kommission
2
Europäische Kommission / Generaldirektion Wirtschaft und Finanzen
2
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Published in...
All
Journal of retailing and consumer services
958
SpringerLink / Bücher
771
International Journal of Retail & Distribution Management
688
European Journal of Marketing
616
Journal of business research : JBR
579
International journal of hospitality management
368
European journal of operational research : EJOR
307
Marketing Intelligence & Planning
296
Springer eBook Collection
284
International journal of production economics
261
Management science : journal of the Institute for Operations Research and the Management Sciences
244
Journal of Services Marketing
205
Journal of Consumer Marketing
195
International journal of production research
192
Management Science
188
Discussion paper / Centre for Economic Policy Research
186
Electronic commerce research
182
Working paper / National Bureau of Economic Research, Inc.
182
International Journal of Bank Marketing
177
Journal of retailing
175
Industrial marketing management : the international journal for industrial and high-tech firms
171
Springer eBook Collection / Business and Economics
161
Technological forecasting & social change : an international journal
148
Strategic Direction
140
The international review of retail, distribution and consumer research
140
The journal of services marketing
134
International journal of contemporary hospitality management
133
Journal of Product & Brand Management
129
Service business
129
Transportation research / E : an international journal
128
Industrial Management & Data Systems
121
International Marketing Review
117
Total quality management & business excellence
117
Tourism management : research, policies, practice
116
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
113
Journal of hospitality marketing & management
113
Discussion papers / CEPR
111
International journal of retail and distribution management
111
Manufacturing & service operations management : M & SOM
109
Auditing : a journal of practice & theory
108
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Source
All
ECONIS (ZBW)
25,165
Other ZBW resources
5,156
RePEc
1,126
BASE
37
USB Cologne (EcoSocSci)
16
OLC EcoSci
7
Showing
1
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10
of
31,507
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relevance
articles prioritized
date (newest first)
date (oldest first)
1
Relationship between customer loyalty and service failure, service recovery and switching costs in online
retailing
Kamble, Aakash Ashok
;
Walvekar, Shubhangi
- In:
International journal of business information systems : …
32
(
2019
)
1
,
pp. 56-72
Persistent link: https://www.econbiz.de/10012154594
Saved in:
2
The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
3
How to measure quality in multi-channel
retailing
and not die trying
Acquila-Natale, Emiliano
;
Iglesias-Pradas, Santiago
- In:
Journal of business research : JBR
109
(
2020
),
pp. 38-48
Persistent link: https://www.econbiz.de/10012238022
Saved in:
4
Influence of retailers' website system quality factors on online shopping in South Africa
Hung-Joubert, Yu-Ting
;
Erdis, Cindy
- In:
African journal of science, technology, innovation and …
11
(
2019
)
2
,
pp. 211-221
Persistent link: https://www.econbiz.de/10012172612
Saved in:
5
Retailer loyalty in the online context : the influence of transactional and relational experiences assessment
Giovanis, Apostolos N.
;
Melanthiou, Yioula
- In:
Journal of customer behaviour
16
(
2017
)
1
,
pp. 35-59
Persistent link: https://www.econbiz.de/10011757531
Saved in:
6
Electronic logistics service quality and repurchase intention in e-tailing : catalytic role of shopping satisfaction, payment options, gender and returning experience
Jain, Nikunj Kumar
;
Gajjar, Hasmukh
;
Shah, Bhavin J.
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012433719
Saved in:
7
Customer satisfaction, loyalty and switching intent in retail service settings
Kamble, Aakash
;
Walvekar, Shubhangi
- In:
International journal of electronic marketing and …
10
(
2019
)
4
,
pp. 389-405
Persistent link: https://www.econbiz.de/10012168816
Saved in:
8
Designing satisfying service encounters : website versus store touchpoints
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
1
,
pp. 85-107
Persistent link: https://www.econbiz.de/10012819742
Saved in:
9
Unpacking the impact of rapid delivery and product uniqueness on quick commerce business success using PLS SEM
Bharathithasan, S.
;
Srinivasan, K. Sakthi
- In:
International journal of process management and …
17
(
2024
)
2
,
pp. 153-166
Persistent link: https://www.econbiz.de/10015064683
Saved in:
10
The effect of website design quality and service quality toward repurchase intention in the e-commerce industry : a cross-continental analysis
Wilson, Nicholas
;
Keni, Keni
;
Tan, Pauline Henriette …
- In:
Gadjah Mada international journal of business
21
(
2019
)
2
,
pp. 187-222
Persistent link: https://www.econbiz.de/10012106901
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