Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The moderation influence of wa...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
32,301
Konsumentenverhalten
29,309
Service quality
8,366
Dienstleistungsqualität
7,548
Customer satisfaction
7,235
Relationship marketing
6,429
Beziehungsmarketing
6,320
Kundenzufriedenheit
5,710
Supplier relationship management
4,901
Lieferantenmanagement
4,900
Quality management
4,671
Brand management
4,400
Markenführung
4,350
Qualitätsmanagement
4,075
Brand image
3,804
Markenimage
3,735
Theory
3,269
Theorie
3,259
Supply chain
3,128
Social Web
3,112
Social web
3,112
Lieferkette
3,110
Online retailing
2,978
Online-Handel
2,976
Internet marketing
2,832
Online-Marketing
2,825
Product quality
2,573
Produktqualität
2,422
Automotive industry
2,292
Retail trade
2,272
Einzelhandel
2,228
Brand
2,210
Markenartikel
2,164
Electronic Commerce
2,098
E-commerce
2,097
Emotion
2,003
Kfz-Industrie
1,901
Viral marketing
1,804
Virales Marketing
1,803
Werbewirkung
1,794
more ...
less ...
Online availability
All
Undetermined
Free
34,101
Type of publication
All
Article
48,601
Book / Working Paper
4,463
Journal
32
Type of publication (narrower categories)
All
Article in journal
40,168
Aufsatz in Zeitschrift
40,168
research-article
4,509
Aufsatz im Buch
1,732
Book section
1,732
Graue Literatur
1,185
Non-commercial literature
1,185
Arbeitspapier
1,177
Working Paper
1,177
Hochschulschrift
576
Conference paper
485
Konferenzbeitrag
485
Aufsatzsammlung
366
case-report
322
conceptual-paper
296
review-article
293
review
201
Thesis
146
Collection of articles of several authors
135
Sammelwerk
135
viewpoint
123
non-article
108
Konferenzschrift
91
Case study
87
Fallstudie
87
technical-paper
66
Lehrbuch
65
Textbook
28
Amtsdruckschrift
26
Government document
26
Handbook
15
Handbuch
15
Systematic review
15
Übersichtsarbeit
15
Conference proceedings
14
Bibliografie
6
Bibliografie enthalten
5
Bibliography included
5
Fallstudiensammlung
5
Collection of articles written by one author
4
more ...
less ...
Language
All
English
50,908
German
1,460
Undetermined
714
French
8
Spanish
7
Italian
3
Polish
2
Russian
2
Turkish
1
more ...
less ...
Author
All
Han, Heesup
103
Antony, Jiju
89
Mattila, Anna S.
80
Paul, Justin
59
Septianto, Felix
59
Phau, Ian
57
Dwivedi, Yogesh Kumar
56
Thaichon, Park
55
Loureiro, Sandra Maria Correia
50
Sharma, Piyush
46
Rana, Nripendra P.
44
Kim, Jungkeun
42
Hollebeek, Linda D.
41
Belk, Russell W.
39
Svensson, Göran
39
Wong, IpKin Anthony
39
Kim, Seongseop
38
Ko, Eunju
38
Vrontis, Demetris
37
Balaji, M. S.
36
Grewal, Dhruv
36
Laroche, Michel
36
Law, Chun Hung Roberts
36
Kumar, V.
35
Kumar, Vikas
35
Lusk, Jayson L.
35
Zhang, Min
35
Cheng, T. C. E.
34
Nayga, Rodolfo M.
34
Park, Jungkun
34
Rahman, Zillur
34
Khare, Arpita
33
Prentice, Catherine
33
Quach, Sara
33
So, Kevin Kam Fung
33
Wu, Luorong
33
Chen, Jing
32
Japutra, Arnold
32
Jebarajakirthy, Charles
32
Shahin, Arash
32
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
235
OECD
128
National Bureau of Economic Research
111
IGI Global
69
Edward Elgar Publishing
35
International Energy Agency
31
Organisation for Economic Co-operation and Development
17
World Bank
15
World Bank Group
15
Springer-Verlag GmbH
14
Taylor and Francis.
14
Technische Universität Braunschweig
13
Springer International Publishing
12
World Trade Organization
12
C.E.P.R. Discussion Papers
11
Springer Gabler <Firma>
11
Nomos Verlagsgesellschaft
10
Peter Lang GmbH
10
NetLibrary, Inc
7
Taylor and Francis
6
Technische Universität Ilmenau
5
Deutscher Dialogmarketing Verband
4
European Conference of Ministers of Transport
4
Helmut-Schmidt-Universität
3
International Finance Corporation
3
Leuphana Universität Lüneburg
3
OECD / International Transport Forum
3
City of London (England) / Corporation
2
De Gruyter Oldenbourg
2
Europäische Kommission / Generaldirektion Gesundheit und Verbraucherschutz
2
Europäische Union / Amt für Geistiges Eigentum
2
Gottfried Wilhelm Leibniz Universität Hannover
2
Humboldt-Universität zu Berlin
2
Information Resources Management Association
2
Institut für Angewandte Arbeitswissenschaft
2
Kassel University Press GmbH
2
Katholische Universität Eichstätt-Ingolstadt
2
Paradoxien des Verbraucherverhaltens <Veranstaltung> <2017, Berlin>
2
SRH Fernhochschule
2
Springer Malaysia Representative Office
2
more ...
less ...
Published in...
All
Journal of business research : JBR
1,743
Journal of retailing and consumer services
1,647
SpringerLink / Bücher
790
International journal of hospitality management
765
Industrial marketing management : the international journal for industrial and high-tech firms
562
International journal of production economics
516
European Journal of Marketing
489
International journal of production research
485
Journal of Consumer Marketing
422
Journal of Services Marketing
386
Working paper / National Bureau of Economic Research, Inc.
351
Discussion paper / Centre for Economic Policy Research
345
Tourism management : research, policies, practice
340
Management science : journal of the Institute for Operations Research and the Management Sciences
334
International journal of consumer studies
331
Total quality management & business excellence
329
European journal of operational research : EJOR
321
International Journal of Quality & Reliability Management
319
Technological forecasting & social change : an international journal
319
Asia Pacific journal of marketing and logistics
310
International Journal of Retail & Distribution Management
307
Psychology & marketing
277
Journal of travel and tourism marketing
272
International Journal of Bank Marketing
270
The TQM journal : the international review of organizational improvement
267
International journal of contemporary hospitality management
264
International journal of quality & reliability management
254
The journal of product & brand management
236
Journal of Islamic marketing
231
Journal of Product & Brand Management
231
Journal of hospitality marketing & management
229
The journal of business & industrial marketing
229
Journal of marketing communications
228
Marketing Intelligence & Planning
224
International journal of productivity and quality management : IJPQM
220
Springer eBook Collection
216
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
214
Discussion papers / CEPR
210
The journal of brand management : an international journal
206
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
205
more ...
less ...
Source
All
ECONIS (ZBW)
46,378
Other ZBW resources
5,986
RePEc
712
USB Cologne (EcoSocSci)
9
OLC EcoSci
8
BASE
3
Showing
1
-
10
of
53,096
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Methodology implications in
automotive
product-service systems : a systematic literature review
Sabbagh, Omar
;
Mohd Nizam Ab Rahman
;
Wan Rosmanira Ismail
; …
- In:
Total quality management & business excellence : an …
28
(
2017
)
13
,
pp. 1632-1668
Persistent link: https://www.econbiz.de/10011817067
Saved in:
2
Influence factors of online shopping food quality performance considering the relationship quality
Li, Xiaoping
;
Xie, Lijuan
;
Xu, Lan
- In:
Journal of electronic commerce in organizations : the …
17
(
2019
)
2
,
pp. 69-78
Persistent link: https://www.econbiz.de/10012036053
Saved in:
3
Design of extended
warranty
service in a dual supply channel
He, Zhen
;
Huang, Dali
;
He, Shuguang
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 1089-1107
Persistent link: https://www.econbiz.de/10011918857
Saved in:
4
Green supply chain and customer satisfaction in modern retailing : a dual-perception analysis with SEM approach
Soykoth, Mostofa Wahid
;
Rahaman, Mohammad Mizenur
; …
- In:
International journal of integrated supply management : …
15
(
2022
)
4
,
pp. 381-409
Persistent link: https://www.econbiz.de/10014320342
Saved in:
5
Experiencing defects : the moderating role of severity and
warranty
coverage on quality perceptions
Catenazzo, Giuseppe
;
Paulssen, Marcel
- In:
International journal of quality & reliability management
40
(
2023
)
9
,
pp. 2205-2221
Persistent link: https://www.econbiz.de/10014429666
Saved in:
6
The drivers of customer satisfaction and loyalty in
automotive
aftermarket industry
Chandel, Jyoti Kumar
;
Mohiuddin, Syed Aulia
;
Mishra, G. P.
- In:
International journal of business excellence : IJBEX
29
(
2023
)
3
,
pp. 351-371
Persistent link: https://www.econbiz.de/10014294167
Saved in:
7
The effect of website design quality and service quality toward repurchase intention in the e-commerce industry : a cross-continental analysis
Wilson, Nicholas
;
Keni, Keni
;
Tan, Pauline Henriette …
- In:
Gadjah Mada international journal of business
21
(
2019
)
2
,
pp. 187-222
Persistent link: https://www.econbiz.de/10012106901
Saved in:
8
Customer satisfaction with quality of products of food business
Suchánek, Petr
;
Richter, Jiří
;
Králová, Maria
- In:
Prague economic papers : a bimonthly journal of …
26
(
2017
)
1
,
pp. 19-35
Persistent link: https://www.econbiz.de/10011622122
Saved in:
9
Factors influencing the choice and quality assessment of hotel facilities in Poland
Ozimek, Irena
;
Szlachciuk, Julita
;
Kulykovets, Olena
; …
- In:
Folia oeconomica Stetinensia : FOS
17
(
2017
)
1
,
pp. 170-181
Persistent link: https://www.econbiz.de/10011780390
Saved in:
10
The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
