The method of association rule mining has been used by marketers for many years to extract marketing rules from purchase transactions. Marketers and managers employ these rules in order to predict customer needs for future sales. Extracting effective rules is one of the major problems of...

One of the most important steps in designing a cellular manufacturing system is cell formation which includes grouping the machines in cells and the parts as part families, so that the costs are minimized. Several aspects of the problem should be taken into account in cell formation; more...

Service companies continually seek improved methods to measure the performance of their organisations because they are committed to improve efficiency and effectiveness in their operating units. Managers generally regard conventional methods inadequate. They struggle with the existing...