//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Emotional labor among police o...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
7,297
Dienstleistungsqualität
7,213
Emotion
4,430
Consumer behaviour
3,811
Konsumentenverhalten
3,811
Customer satisfaction
3,082
Kundenzufriedenheit
3,070
Beziehungsmarketing
2,209
Relationship marketing
2,207
Performance
2,034
Stress
1,432
Arbeitspsychologie
1,375
Organizational psychology
1,368
performance
1,368
Job satisfaction
1,317
Arbeitszufriedenheit
1,309
Firm performance
1,309
Unternehmenserfolg
1,308
Work stress
1,292
Qualitätsmanagement
1,052
Quality management
1,049
Arbeitsverhalten
972
Work behaviour
969
Financial audit
965
Wirtschaftsprüfung
965
Personality psychology
831
Persönlichkeitspsychologie
831
Hospital
825
Krankenhaus
825
Führungsstil
713
Leadership style
710
Health care
700
Organizational behaviour
700
Verhalten in Organisationen
699
Gesundheitsversorgung
694
Customer service
616
Satisfaction
616
Kundenservice
613
Gesundheitswesen
591
Health care system
587
more ...
less ...
Online availability
All
Undetermined
Free
13,293
Type of publication
All
Article
16,354
Book / Working Paper
1,330
Journal
13
Type of publication (narrower categories)
All
Article in journal
14,639
Aufsatz in Zeitschrift
14,639
Aufsatz im Buch
495
Book section
495
Graue Literatur
343
Non-commercial literature
343
Arbeitspapier
336
Working Paper
336
Conference paper
138
Hochschulschrift
138
Konferenzbeitrag
138
Aufsatzsammlung
122
Collection of articles of several authors
40
Sammelwerk
40
Thesis
27
Case study
21
Fallstudie
21
Lehrbuch
17
Konferenzschrift
15
Handbook
12
Handbuch
12
Textbook
11
Amtsdruckschrift
10
Government document
10
Systematic review
7
Übersichtsarbeit
7
Collection of articles written by one author
4
Conference proceedings
4
Sammlung
4
Bibliografie
2
Guidebook
2
Interview
2
Ratgeber
2
Wörterbuch
2
Dissertation u.a. Prüfungsschriften
1
Festschrift
1
Glossar enthalten
1
Glossary included
1
Rezension
1
Umfrage
1
more ...
less ...
Language
All
English
16,116
Undetermined
1,178
German
390
Spanish
7
French
4
Italian
2
Polish
2
Czech
1
more ...
less ...
Author
All
Han, Heesup
44
Septianto, Felix
31
Ashkanasy, Neal M.
27
Mattila, Anna S.
26
Prentice, Catherine
25
Propper, Carol
24
Siciliani, Luigi
22
Karatepe, Osman M.
21
Vrontis, Demetris
19
Prybutok, Victor R.
18
Gursoy, Dogan
17
Perrewé, Pamela L.
17
Wong, IpKin Anthony
17
Zhang, Min
16
Gong, Taeshik
15
Hur, Won-Moo
15
Loureiro, Sandra Maria Correia
15
Sreejesh, S.
15
Ahn, Jiseon
14
Cooper, Cary
14
Klaus, Philipp
14
McColl-Kennedy, Janet R.
14
Quach, Sara
14
Sharma, Piyush
14
Thaichon, Park
14
Wang, Ying
14
Ali, Faizan
13
Balaji, M. S.
13
Chua, Bee-Lia
13
De Clercq, Dirk
13
Gustafsson, Anders
13
Hanks, Lydia
13
Hsu, Cathy H. C.
13
Humphrey, Ronald H.
13
Kim, Woo Gon
13
Knechel, W. Robert
13
Line, Nathaniel D.
13
Prayag, Girish
13
Roy, Sanjit
13
Sparks, Beverley
13
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
76
OECD
29
IGI Global
27
National Bureau of Economic Research
27
Edward Elgar Publishing
23
C.E.P.R. Discussion Papers
20
World Bank Group
14
Springer-Verlag GmbH
13
World Bank
8
Taylor and Francis.
7
Great Britain / Parliament / House of Commons / Committee on the State of the Police of the Metropolis
4
Taylor and Francis
4
Organisation for Economic Co-operation and Development
3
Springer International Publishing
3
European Conference of Ministers of Transport
2
Europäische Agentur für Sicherheit und Gesundheitsschutz am Arbeitsplatz
2
Gottfried Wilhelm Leibniz Universität Hannover
2
Kassel University Press GmbH
2
NetLibrary, Inc
2
OECD / International Transport Forum
2
Springer Gabler <Firma>
2
Technische Universität Chemnitz
2
Thames Police Institution
2
ANZMAC Conference <2019, Wellington>
1
CRC Press.
1
Cambridge University Press
1
Centre for Economic Policy Research
1
City of London (England) / Corporation
1
City of London (England) / Court of Common Council
1
Deidesheimer Gespräche zur Tourismuswissenschaft <2., 2015, Deidesheim>
1
Dr. Rainer Hampp <Firma>
1
East India Company
1
Edinburgh (Scotland) / Commissioners of Police
1
Energy Sector Management Assistance Program
1
European Business School <Oestrich-Winkel>
1
European Centre for the Development of Vocational Training
1
European Foundation for the Improvement of Living and Working Conditions
1
European Health Care Conference <2, 2011, Hamburg>
1
European Union
1
Europäische Kommission
1
more ...
less ...
Published in...
All
Journal of business research : JBR
445
International journal of hospitality management
423
Journal of retailing and consumer services
389
SpringerLink / Bücher
155
Tourism management : research, policies, practice
155
International journal of contemporary hospitality management
148
Journal of hospitality marketing & management
139
The journal of services marketing
128
Service business
124
The service industries journal
118
Journal of travel and tourism marketing
113
Auditing : a journal of practice & theory
109
Journal of vocational behavior
108
Working paper / National Bureau of Economic Research, Inc.
107
Total quality management & business excellence
106
Journal of business ethics : JOBE
94
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
91
Technological forecasting & social change : an international journal
89
Industrial marketing management : the international journal for industrial and high-tech firms
88
Journal of air transport management
87
Services marketing quarterly
86
The TQM journal : the international review of organizational improvement
85
Journal of business and psychology
80
International journal of human resource management
78
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
78
Discussion paper / Centre for Economic Policy Research
77
Journal of economic behavior & organization : JEBO
76
Journal of management & organization : JMO
76
Health care management review : HCM review
75
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
74
Tourism management perspectives : TMP
74
Academy of Management journal : AMJ
72
International journal of quality & reliability management
72
The accounting review : a publication of the American Accounting Association
71
International journal of production economics
68
International journal of productivity and quality management : IJPQM
68
Springer eBook Collection
68
Public management review
66
Management science : journal of the Institute for Operations Research and the Management Sciences
64
Journal of service management
63
more ...
less ...
Source
All
ECONIS (ZBW)
16,451
RePEc
1,174
Other ZBW resources
61
BASE
6
USB Cologne (EcoSocSci)
3
OLC EcoSci
2
Showing
1
-
10
of
17,697
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Emotional labour and its psychometric outcomes on the service providers of the hotel industry
Saini, Dipneet
;
Singh, Manjit
- In:
International journal of leisure and tourism marketing …
7
(
2020
)
1
,
pp. 44-66
Persistent link: https://www.econbiz.de/10012513427
Saved in:
2
Relation between display rules and emotive behavior strategies and its outcomes among South Korean public service employees
Lee, Hyun Jung
- In:
Public performance & management review
41
(
2018
)
4
,
pp. 723-744
Persistent link: https://www.econbiz.de/10011977969
Saved in:
3
When work takes over : emotional labor strategies and daily ruminations about work while at home
Wiese, Bettina S.
;
Heidemeier, Heike
;
Burk, Christian L.
; …
- In:
Journal of personnel psychology
16
(
2017
)
3
,
pp. 150-154
Persistent link: https://www.econbiz.de/10011779904
Saved in:
4
Emotional labor within teams : outcomes of individual and peer emotional labor on perceived team support, extra-role behaviors, and turnover intentions
Becker, William
;
Cropanzano, Russell
;
Van Wagoner, Phoenix
- In:
Group & organization management : an international journal
43
(
2018
)
1
,
pp. 38-71
Persistent link: https://www.econbiz.de/10011857697
Saved in:
5
Role of leaders' emotional labor toward leader's job satisfaction and emotional exhaustion : moderating role of psychological capital
Noreen, Sania
;
Nisar, Qasim Ali
;
Haider, Shahbaz
;
Tan …
- In:
Gadjah Mada international journal of business
23
(
2021
)
1
,
pp. 36-54
Persistent link: https://www.econbiz.de/10012705210
Saved in:
6
Faking versus feeling emotions : does personality-job fit make a difference
Zvobgo, Varaidzo
;
Abraham, Romeo
;
Sabharwal, Meghna
- In:
Public personnel management
51
(
2022
)
1
,
pp. 125-148
Persistent link: https://www.econbiz.de/10013257952
Saved in:
7
Service with a smile : the differential effects of emotional labor on boundary spanners in the banking industry
Makudza, Forbes
- In:
Services marketing quarterly
44
(
2023
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10013546187
Saved in:
8
How emotional labor affect hotel employees' mental health : a longitudinal study
Xiong, Wei
;
Huang, Maijiao
;
Okumus, Bendegul
;
Leung, Xi Y.
- In:
Tourism management : research, policies, practice
94
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013439974
Saved in:
9
Emotional labor and burnout : comparison between the countries of Japan and Korea
Sohn, Hae-Kyung
;
Lee, Timothy J.
;
Yoon, Yoo-Shik
- In:
Journal of travel and tourism marketing
33
(
2016
)
4/6
,
pp. 597-612
Persistent link: https://www.econbiz.de/10011517188
Saved in:
10
Emotional labor, occupational identity and work engagement in Portuguese
police
officers
Oliveira, Soraia
;
Carvalho, Carla
;
Pinto, Ana
;
Moura, …
- In:
International journal of human resource management
34
(
2023
)
4
,
pp. 768-804
Persistent link: https://www.econbiz.de/10014322387
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->