Kritische Erfolgsfaktoren eines globalen agierenden IT-Service-Unternehmens.-Industrietransformation -- Optimierungs- und Effizienzsteigerungsmaßnahmen in der Transformation -- Innovationsmanagement. .

The 1990s brought surprising industrial development in emerging economies around the globe: firms in countries not previously known for their high-technology industries moved to the forefront in new Information Technologies (IT) by using different business models and carving out unique positions...

This book provides the first full account of the 20-year story of universal access and service in South Africa's ICT sector. From 1994 the country’s first democratic government set out to redress the deep digital divide afflicting the overwhelming majority of its citizens, already poor and...