Chapter 1: Service Design within a Multiplicity Logics in Healthcare -- Chapter 2: Service design for hybrid market constellations in healthcare - From VUCA 2 VUCAR -- Chapter 3: Towards a conceptual framework of hybrid strategies in healthcare: Co-alignment of market and non-market activities...

Part I - Policies, Governance and Strategies -- Chapter 1. COMMUNICATION STRATEGY IN HEALTHCARE ORGANIZATIONS DURING COVID-19 CRISIS: INSIGHTS FROM THE ITALIAN CONTEXT -- Chapter 2. Rethinking healthcare organizations in the era of Covid-19: Lessons from the pandemic -- Chapter 3. ITALIAN HEALTH...

OECD countries face the multiple challenges of rapidly ageing societies with the associated rise in chronic diseases and the ever-present threat from new or evolving communicable diseases. This is within the context of seeking better value for money from the health sector. While a growing body...

part Section I: Pressures for Change -- chapter 1 Access -- chapter 2 Cost -- chapter 3 Quality -- chapter Conclusion to Section I -- chapter Introduction -- chapter 4 Align Incentives via Payment System Design -- chapter 5 Managed Care Organizations, Accountable Care Organizations, and...

The Three-Gap Model examines the determinants of low-quality health care by examining the patterns and determinants of three gaps. Using four measures of performance-target performance, actual performance, capacity to perform, and knowledge to perform-this paper defines three gaps for each...