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Strategic planning of optimising productivity : a '5S under lean quality' approach
Roy, Supriyo; Kumar, Kaushik; Satpathy, Biswajit - In: International journal of productivity and quality … 32 (2021) 1, pp. 53-71
Persistent link: https://www.econbiz.de/10012516401
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Why suppliers struggle to deliver defect-free products to buyers : a buyer-supplier dyadic perspective
Hoque, Imranul - In: Journal of fashion marketing and management 26 (2022) 5, pp. 852-869
Persistent link: https://www.econbiz.de/10013555063
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Strategic concerns and capability impeders
Gilgeous, Vic - In: International Journal of Operations & Production Management 15 (1995) 10, pp. 4-29
of strategic concern in the company. Examines the effectiveness of a company′s capabilities, using a methodology for …
Persistent link: https://www.econbiz.de/10014790584
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Small business strategic management practices and performance : a configurational approach
Williams, Ralph I. <Jr.>; Smith, Adam; Aaron, Joshua R.; … - In: Economic research 33 (2020) 1,2, pp. 2378-2396
Persistent link: https://www.econbiz.de/10013191696
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Impact of leadership on strategic planning of quality
Djordjevic, Predrag; Panic, Marija; Arsic, Sanela; … - In: Total quality management & business excellence 31 (2020) 6, pp. 681-695
Persistent link: https://www.econbiz.de/10012256647
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Total business excellence : a new management model for operationalizing excellence
Ferdowsian, Mehran C. - In: International journal of quality & reliability management 33 (2016) 7, pp. 942-984
Persistent link: https://www.econbiz.de/10011603995
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Homogeneous national management policies or autonomous choices by administrative units? : inter- and intra-country management tools use variations in European central government ad...
Jeannot, Gilles; Walle, Steven van de; Hammerschmid, Gerhard - In: Public performance & management review 41 (2018) 3, pp. 497-518
Persistent link: https://www.econbiz.de/10011977914
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TQM and service quality: a survey of commercial banking industry in Malaysia
Sit, Wen-Yi; Ooi, Keng-Boon; Loke, Siew-Phaik; Han, … - In: International Journal of Services, Economics and Management 3 (2011) 1, pp. 78-91
The objective of this paper is to examine the association between Total Quality Management (TQM) practices and service … between the dimensions of TQM and service quality. The results revealed that TQM dimensions such as leadership, strategic …. The human resource management, a perceived dominant TQM practice for improving service quality levels, was found to be …
Persistent link: https://www.econbiz.de/10009353008
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Improving quality in public health service : an integrated approach to the Kano model and the balanced scorecard
Vasconcelos, Cleiton Rodrigues de; Carvalho, Raíssa … - In: Journal of nonprofit & public sector marketing 35 (2023) 2, pp. 215-241
Persistent link: https://www.econbiz.de/10014234453
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The business excellence models and business strategy
Zapletalová, Šárka - In: Total quality management & business excellence 34 (2023) 2, pp. 131-147
Persistent link: https://www.econbiz.de/10013550044