Lee, Matthew K.O. - In: Industrial Management & Data Systems 96 (1996) 1, pp. 15-20
management implications where appropriate. Discusses issues such as service level, transfer of assets, staffing, pricing and … security. Gives practical advice on pre‐contractual negotiation and post‐contractual management. By discussing these issues … systematically from a management and practical perspective, contributes to bridging the gap between theory and practice and seeks to …