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Improving governance using IT systems
Shah, Ajay - eSocialSciences - 2005
The main argument of this paper is that in many situations, dicult puzzles of governance can be solved in dramatically new ways using modern IT systems. Nationwide centralised databases, coupled with ubiquitous high-speed Internet access, and pervasive computational power, has put a new set of...
Persistent link: https://www.econbiz.de/10005487774
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Networks, alliances and loyalty programs in Australia : power not passion drives the affair
Stegemann, Nicole; Sutton-Brady, Catherine; Imp … - University of Western Sydney; University of Sydney; … - 2004
Previous research on loyalty programs in Australia has shown the benefits gained by partners in these programs. This … paper develops this research and introduces the concept of network development in loyalty programs. It builds on the theory …
Persistent link: https://www.econbiz.de/10009482033
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Service quality improvements in hospitals by reducing response time : operational statistics and IT solutions
Liyanage, Liwan; Shanthikumar, J. George; Fonseka, Cicil; … - University of Western Sydney; University of California; … - 2004
past researchers have used statistical, operational research or simulation techniques in finding solutions to improve … management systems. In contrast to these procedures we introduce a new way of integrating operations research and statistics to …
Persistent link: https://www.econbiz.de/10009482042