The Office of the Ombudsperson was established in 2012 to provide staff of the Asian Development Bank (ADB) with confidential, impartial, informal, and independent assistance to resolve workplace conflicts and issues. Its first annual report describes the operations of the office in fulfilling...

Introduction -- Key players -- Budgeting -- Onlending arrangements -- Foreign exchange and interest rate risks -- Funds flow arrangements -- Accounting and reporting --Auditing arrangements -- Summary of risks and issues, and proposed mitigating actions and improvements