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~institution:"Books on Demand GmbH <Norderstedt>"
~person:"Lamnek, Uwe"
~subject:"Kundenservice"
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Customer Care Management : Fachbuch Workforce Management & Personaleinsatzplanung im Contact Center
Lamnek, Uwe
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2021
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Auflage 2
Persistent link: https://www.econbiz.de/10012513170
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Customer Care Management : Workforce Management & Personaleinsatzplanung im Contact Center
Lamnek, Uwe
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2016
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1. Auflage
Persistent link: https://www.econbiz.de/10011550962
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