"Management practices within the healthcare sector are shaped by a multitude of professional, social, political and technical factors. This Elgar Encyclopedia of Healthcare Management provides insights and definitions on essential themes that clarify complexity and specificity of leading within...

1. Introduction -- 2. Key concepts -- 3. The historic debate -- 4. Profit maximization is only part of the answer -- 5. Organizational mortality and its fruits -- 6. Causes of organizational failure -- 7. Uncontrollability -- 8. Empirical evidence -- 9. The soft constraint syndrome -- 10. When...

Professor Willcocks and Professor Lacity examine the economic determinants and outcomes of outsourcing and offshoring at both the firm and country levels. This comprehensive overview of the topic offers an interdisciplinary perspective, covering the empirical and theoretical research of...

The regulation of road transport externalities - environmental pollution, noise annoyance, accidents and congestion - is one of the most important issues in contemporary transport policies. The Economics of Regulating Road Transport explores welfare economic evaluations - in terms of efficiency...

This book provides a comprehensive overview of the important topic of standards, which remains a vastly under-researched field of empirical inquiry. It presents a variety of interesting empirical analyses which reveal the driving forces and the economic impacts of standardization both in the...

This groundbreaking book provides new key insights and opens up an important research agenda. The book develops a new taxonomy of the different types of innovation found in public sector services, and investigates the key features and drivers of public sector entrepreneurship. The book contains...

Michael Crew and David Parker have compiled a comprehensive, up-to-date and detailed analytical work on leading research issues in the economics of regulation. With contributions from international specialists in economic regulation, the Handbook provides a comprehensive discussion of major...

Regulation continues to be an important issue in the postal and delivery sector of the global economy. This latest volume of the series covers progress made in the competitive agenda in the industry. It is global in scope and addresses topics of great importance to scholars and practitioners of...

"If Design is about forming materials, then what are the materials of Service Design? In this ground-breaking book, Johan Blomkvist, Simon Clatworthy and Stefan Holmlid explore this question by establishing a discourse around the materials of service design, discussing materials as a means to...