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Contents: 1. Service innovation research methods / Flemming Sørensen and Francesco Lapenta -- 2. Quantitative measurement instruments: a case of developing a method for measuring innovation in service firms / Jon Sundbo -- 3. The critical incident technique and everyday innovation / Lars...
Persistent link: https://www.econbiz.de/10012419921
Contents: 1. Big data and marketing analytics -- 2. Exploratory research design -- 3. Descriptive research design -- 4. Causal research design -- 5. Other topics in research and analytics -- 6. Analytics 1: big data -- 7. Analytics 2: marketing analytics -- Index.
Persistent link: https://www.econbiz.de/10012419949
'This is an essential resource for managers and scholars interested in services marketing. It covers the topic comprehensively and in novel ways. All the luminaries in the field are represented. Buy this book and you will be up to date on the field.' - Valarie Zeithaml, UNC Kenan-Flagler...
Persistent link: https://www.econbiz.de/10011850696
The Handbook of Qualitative Research Methods in Marketing offers both basic and advanced treatments intended to serve academics, students, and marketing research professionals. The 42 chapters begin with a history of qualitative methods in marketing by Sidney Levy and continue with detailed...
Persistent link: https://www.econbiz.de/10011851553
Presenting the challenges and opportunities ahead, the contributors to this volume critically examine the current status and future direction of research in international marketing. The result of a sustained and lively dialogue among contributors from a variety of cultures, this volume gathers...
Persistent link: https://www.econbiz.de/10011851899
measurement based on the philosophy of Rasch modelling. In the Rasch model great importance is attached to the mathematical … Rasch model promises to narrow the gap between the quality of measurement in the natural sciences and in the social sciences …
Persistent link: https://www.econbiz.de/10014473788
"Modern commercial landscapes are characterized by rapidly evolving markets, and this authoritative Encyclopedia acts as an essential navigational guide to such changeable consumer environments. This Encyclopedia provides an overview of crucial subjects within the study of consumer behavior,...
Persistent link: https://www.econbiz.de/10014635742
(2006), 'Measuring Governance Using Cross-Country Perceptions Data', in Susan Rose-Ackerman (ed.), International Handbook on … Steve McCorriston (2007), 'Corruption Around the World: Evidence from a Structural Model', Journal of Comparative Economics …, 35 (3), September, 443-66 -- Francis T. Lui (1985), 'An Equilibrium Queuing Model of Bribery', Journal of Political …
Persistent link: https://www.econbiz.de/10012419905
urban governance -- pt. 5. Future perspectives …
Persistent link: https://www.econbiz.de/10011850799
The acid test of corporate social responsibility (CSR) is simply this: does it lead to positive impacts on society and the environment or is it just rhetoric? And if it does lead to positive impacts, how can these be enhanced? This timely book tackles this cutting-edge challenge by presenting...
Persistent link: https://www.econbiz.de/10011851187