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~institution:"Ekonomiska forskningsinstitutet <Stockholm>"
~institution:"Foerder Institute for Economic Research <Tēl-Āvîv>"
~institution:"Social Systems Research Institute"
~institution:"Springer Fachmedien Wiesbaden"
~institution:"Universitat Pompeu Fabra / Departament d'Economia i Empresa"
~isPartOf:"AKAD University Edition"
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Beschwerdemanagement im B2B-Bereich : eine empirische Erhebung in modernen Technologieunternehmen
Zeiler, Bettina
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2017
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