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~institution:"Erasmus Research Institute of Management"
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Wiele, Ton van der
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Erasmus Research Institute of Management
Springer Fachmedien Wiesbaden
42
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
27
Verlag Dr. Kovač
12
Books on Demand GmbH <Norderstedt>
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National Bureau of Economic Research
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Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
6
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
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HAL
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IGI Global
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Nomos Verlagsgesellschaft
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Economics Institute for Research (SIR), Handelshögskolan i Stockholm
4
International Telecommunications Society (ITS)
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Universität <Göttingen> / Department für Agrarökonomie und Rurale Entwicklung
4
De Gruyter Oldenbourg
3
Dipartimento di Economia, Management e Metodi Quantitativi (DEMM), Università degli Studi di Milano
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Edward Elgar Publishing
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Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Faculteit Economie en Bedrijfskunde, Universiteit Gent
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Gesellschaft für Wirtschafts- und Sozialwissenschaften des Landbaues - GEWISOLA
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RWTH Aachen
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Shaker Verlag
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Springer International Publishing
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Springer-Verlag GmbH
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Technische Universität Hamburg
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ToKnowPress
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University of Bamberg, Chair of Finance
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Zentrum für Europäische Wirtschaftsforschung (ZEW)
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Christian-Albrechts-Universität zu Kiel
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Deutsche Marketing-Vereinigung
2
Eindhoven Centre for Innovation Studies (Ecis), Technische Universiteit Eindhoven
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Eric Cuvillier <Firma>
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Escuela de Graduados en Administración Pública y Políticas Públicas (EGAP), Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM)
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European Association of Agricultural Economists - EAAE
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Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
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Forschungsgemeinschaft Qualitätssicherung
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Friedrich-Alexander-Universität Erlangen-Nürnberg
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Fördergesellschaft Marketing an der Universität Augsburg
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ERIM report series research in management
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ECONIS (ZBW)
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The process of new service development - issues of formalization and appropriability
Dolfsma, Wilfred
(
contributor
)
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002190758
Saved in:
2
Governance modes for systematic innovation : service development in mobile telecommunications
Ende, Jan van den
(
contributor
); …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002191457
Saved in:
3
The importance of customer satisfaction in organisational transformation : a case of a Dutch temporary employment agency
Hesselink, Martijn
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001694428
Saved in:
4
Mystery shopping : in-depth measurement of customer satisfaction
Hesselink, Martijn Willem
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001765932
Saved in:
5
The effect of members' satisfaction with a virtual community on member participation
Langerak, Fred
;
Verhoef, Peter C.
;
Verlegh, Peeter W. J.
; …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001732897
Saved in:
6
Surprise ... Surprise ... : an empirical investigation on how surprise is connected to customer satisfaction
Vanhamme, Joe͏̈lle
(
contributor
)
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001732907
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